Steele Chevrolet Buick GMC Cadillac

Jason LaPointe in sales is exceptional and really cares for his customers and ensures their satisfaction throughout the ownership of the vehicle . Jason goes over and above providing customer service after for his customers and ensures their satisfaction throughout the ownership of the vehicle . Jason goes over and above providing customer service after the sale. I have had a few challenges with my most recent vehicle but Jason has always been there by my side. I have had some issue with the service department in the past however I am noticing a difference in their customer service and efficiency. More

Bought many new vehicles from this place over last 20 year and is the worst now then ever many issues with new vehicles that they denied to repair and egnore till warranty is up never will I buy a chev a year and is the worst now then ever many issues with new vehicles that they denied to repair and egnore till warranty is up never will I buy a chev again poor quality and service by a toyota and save on advil More

Horrible experience at this center. Staff is pushy, charged for line items that were not valid, failure to repair faults, had to take to a competent mechanic after this visit Staff is pushy, charged for line items that were not valid, failure to repair faults, had to take to a competent mechanic after this visit More

WARNRNIG! AVOID THESE PEOPLE AT ALL COSTS! Terrible experience. Brought in multiple times for the same issue, never fixed right, left in situations where I ne AVOID THESE PEOPLE AT ALL COSTS! Terrible experience. Brought in multiple times for the same issue, never fixed right, left in situations where I needed to be towed multiple times. They can't get a job done right and will cost you more money then needed and your car will still NOT work right. Be warned!!! This is a car butcher shop with terrible customer service!! Consumer be warned!!! More

Awesome Awesome Awesome are the first 3 words that come to mind service advisor Billy very friendly and helpful could not ask for better service manager equally helpful service technician very knowledgable to mind service advisor Billy very friendly and helpful could not ask for better service manager equally helpful service technician very knowledgable the work was well done the truck works perfect as a licensed technician myself and very fussy I would recommend this dealership without hesitation. Thank you and well done. More

Put my suv in to get a rear motor seal changed , I had a new manifold put on by them less a year ago they broke it then tried tell me it was split and said it be 1223 .00 replace it .. then few hours later new manifold put on by them less a year ago they broke it then tried tell me it was split and said it be 1223 .00 replace it .. then few hours later I get another video and they tell me my seal in my transmission is leaking and it 359.00 to replace this is on top of the 2649 .00 to pay for the rear motor seal .. my manifold was under warranty for 3 years so I said no I wasn’t paying the 1200 and I refuse pay the transmission cost because it didn’t leak the day it was dropped off . We ended up paying 2769.80 in total this garage seems to always add more on or break stuff and try get you pay for what they break .. I will never buy another gmc or deal with this garage More

The sales person was not honest and did not disclose information that was later added to the final amount after we had agreed on price. When I questioned him about this he was not forthright and had a b information that was later added to the final amount after we had agreed on price. When I questioned him about this he was not forthright and had a big attitude towards me. To top it off hang the phone on my wife after saying that he has 5 other people who was intrested in the vehicle. I would not recommend doing business with Kent More

Purchased a used vehicle from this place on August of 2021...have been back 5 times for the same issue and it's still not fixed...DO NOT BUY A VECHILE FROM THESE CON ARTISTS 2021...have been back 5 times for the same issue and it's still not fixed...DO NOT BUY A VECHILE FROM THESE CON ARTISTS More

Purchased several trucks from this dealership and have also recommended man others to purchase vehicles from this dealership. My most recent purchase of a new truck back in 2017 has turned out to be a ver also recommended man others to purchase vehicles from this dealership. My most recent purchase of a new truck back in 2017 has turned out to be a very disappointing experience. While having very little issues, mechanically, with my truck to date, I recently began to have paint peeling issues on several areas of my truck. The vehicle is 4 years old and has passed one aspect of the warranty coverage for similar issues however, based on the nature of the peeling, it is quite apparent this is not a cause of environmental issues / wear-and-tear but a matter of poor adhesion to the base coat. After several discussions with the dealership, ongoing discussions with GM Canada and many second opinions from local automotive body repair shope in the area, it is very disheartening to have such little care given from the dealership and brand that I have been very loyal to support over the past 10 years. It is also very disappointing to have a Manager agree face-to-face that a manufacturer's defect clearly exisits only to have it refuted by GM Canada and deemed an environmental issue following a discussion with this same individual. Further research indicated this is not an isolated issue with GM Trucks, as there a numerous complaints on similarly-aged vehicles of the same model. I am in the market for a new vehicle in the near future and will not be bringing my business to Steele Chevrolet in the future. Overall extremely disappointed in the service of late as well as the lack of support to a blatently obvious manufacturer's defect. More