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Spitzer Acura - Service Center

McMurray, PA

4.8
478 Reviews

478 Reviews of Spitzer Acura - Service Center

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May 11, 2024

I think they do a very great job at what they do. They’re very efficient they’re very accommodating. More

by JANICERHAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanine Malone
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May 11, 2024 -

Spitzer Acura responded

Janice, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

Helpful
May 11, 2024

My car was serviced and completed when I requested. John was friendly and knowledgeable about the service. More

by mf012275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

Helpful
May 11, 2024

Spritzer has great team members. I trust them and I’m always happy with the work they perform on my car in the service department. I also, like the service reminder emails that let m More

by jatkins966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 10, 2024

Layne Ciminel provides exceptional service. I feel safe and secure knowing my Acura is well cared for. More

by IRENEW7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Spitzer Acura responded

Irene, We are very happy to hear Layne provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
May 10, 2024

My Tech, John is an outstanding service person. I can call him anytime there is an issue and he gets on it right away.I love the service and the professionalism John portraits. Keep up the fantasti More

by EricGill609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Spitzer Acura responded

Thanks, Eric, for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

Helpful
May 08, 2024

When booking online for service you need to have the option to wait for the vehicle, that was not listed. More

by mccormack70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the woman’s name in the service dept.
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May 08, 2024 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

Helpful
May 07, 2024

I keep coming back due to the exceptional service I receive. I feel I have always been treated fairly. More

by dktk56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne was able to help, and we hope to see you again!

Helpful
May 06, 2024

Overall the experience was pleasant. Lyn and the all support staff ( Tony, Matt) was very accommodating. I am very satisfied with the deal that was coordinates in the purchase. More

by dekecj99
Recommend Dealer
No
Employees Worked With
Scott Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Drakulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Spitzer Acura responded

It appears you were happy with the transaction, can you please update your response to 5 stars. I'm sure the 1 star rating was an error. Thank you and we appreciate you

Helpful
May 04, 2024

Service department was fantastic! Got me in the same day and addressed the issue immediately! More

by TG.WEIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam in Sales
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May 06, 2024 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

Helpful
May 04, 2024

Overall experience was exceptional. Caught up with Chris in Sales who sold me my TLX and whom actually remembered me! Wonderful team at Spitzer and would highly recommend the dealership More

by rmordonez
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris (Sales)
Report | Print
May 06, 2024 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. Chris and our team appreciate your business and hope to see you again soon! Congratulations on your new TLX!

Helpful
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