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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.6
1,049 Reviews
Call Service Center (757) 424-4689

1,049 Reviews of Southern Volkswagen Greenbrier - Service Center

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May 27, 2024

Throughout the years I've received consistent, professional and sound service for my vehicle. Member, Andrew has always been a great asset and representative! More

by dmcurtis85
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Helpful
May 26, 2024

They are easy to work with to schedule an appointment and the estimate is pretty accurate. More

by NGPUVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew and Tim in service.
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Helpful
May 26, 2024

175. 00 for car fob. 150. To program it’s like buying tires for 500.00 and paying 250. For air . You wonder why we shop around for more affordable repairs More

by alexander.jakimjuk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Andrew is great just following you policies
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May 26, 2024

The professionalism and the amount of time to complete the service on my car was awesome. More

by respectmyworth74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Helpful
May 23, 2024

They do the job correctly and in a timely manner Tim at the dealership as not steered me wrong yet. More

by JAMES530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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May 24, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
May 22, 2024

Everyone was so nice and sweet. Very helpful and informative. Service was quick and was able to get out fast More

by Mikayla Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
May 22, 2024

Excellent service , and very friendly staff. I love Southern ! I’m so glad I chose to buy my car from them ! More

by luvncourtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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May 23, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
May 22, 2024

Great service ans done in a timely fashion and manner . Very communicative as well . Thanks More

by Khallal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric MCKENNA-HALLAL
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
May 22, 2024

The dealership responded timely when I called regarding my vehicle with updated information and a tentative time frame for completed repair More

by Janice L Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Tolson
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May 23, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
May 21, 2024

I was able to schedule a time for the work to be done that was convenient for me. More

by MECABEY
Recommend Dealer
Yes
Employees Worked With
Adam
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May 23, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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