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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
195 Reviews
Call Service Center (757) 264-9084

195 Reviews of Southern Hyundai Newport News - Service Center

Sort by
May 19, 2024

Easy to get an appointment. Service team was courteous. Work completed quickly. No issues at this time. More

by sicay5
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 18, 2024

Service of my Hyundai Ioniq-5 has been very smooth, from making appointments to waiting for my car. Chris is very professional and responsible. I really appreciate how organized he and the service departm More

by stephdixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

Employees were fine, wish the service center had the tire in stock so I did not have to make an extra trip to Newport News. More

by Rbuyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
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Helpful
May 18, 2024

They did a good job fixing my car and I will be back soon good job More

by DSWINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 17, 2024

As usual Chris was Profession and Knowledgeable. The dealership was clean and staff was friendly. I was compensated for having to wait longer than expected for my service. More

by CAROLS47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
May 17, 2024

Check in for repairs is swift. Waiting areas are clean.workers keep you up to date on your vehicle. Wait time is minimal More

by Bjsoyars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
May 17, 2024

Professional and courteous, the dealer ship is neat and clean and provides snacks and drinks for the customers. More

by LARRYNEWMAN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
May 14, 2024

I'm always impressed with service at Hyundai Newport News, and the people working there are exceptional. More

by CUCHAILAN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
May 14, 2024

Excellent and awesome employees. They always help me as fast as they can. They are really good More

by MHIKOKA411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
May 12, 2024

Very professional workers an management team. Accomidations for the waiting area were very hospitable! I would recommend your dealership very high standards to the public. Thanks again! More

by Flemingtina60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
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