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South Bay Hyundai - Service Center

Torrance, CA

4.6
1,876 Reviews

1,876 Reviews of South Bay Hyundai - Service Center

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May 15, 2024

The service was excellent! Andy was my service rep and he was amazing! He explained everything and was so helpful and knowledgeable. Thank you! More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Kwak
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Helpful
May 15, 2024

Clean roomy comfortable staff is cool coffee was great snacks was there if you needed a snack water music not my type but music was there it's always will be someone you may not like in fact two women the More

by Rodneyboyd75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 13, 2024

Great service, super clean, kind, and efficient job from everyone in the dealership. Thank you for your work. More

by alejarquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
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May 13, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience at South Bay Hyundai. We thank you for giving us the opportunity to serve you and look forward to continuing to work with you.

Helpful
May 11, 2024

Great experience from everyone there, loved the professionalism at this dealership. Would definitely recommend recommend it More

by torotoro19780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to submit a review of your service experience with South Bay Hyundai. On behalf of our team, we value you as a customer and look forward to serving you in the future.

Helpful
May 11, 2024

Great friendly fair service staff, i woukd recommend. More words here to make minumum count More

by Ps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwak
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May 13, 2024 -

South Bay Hyundai responded

Thank you for your fabulous recommendation and review! All of us at South Bay Hyundai are so pleased you enjoyed your experience working with our team, and we look forward to working with you again!

Helpful
May 10, 2024

Poor customers derive. I requested a call back after being left on hold for 15 minutes, never got the call back. More

by Hesketh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly
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May 13, 2024 -

South Bay Hyundai responded

We're disappointed to read this review and understand your frustration. Our team uses these reviews to improve the experience for our customers, so rest assured, we take them seriously.

Helpful
May 08, 2024

For the past 10-years I've received consistently great service from the team of professionals at South Bay Hyundai. More

by mdemucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hollie
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May 10, 2024 -

South Bay Hyundai responded

Thank you for your fabulous recommendation and review! All of us at South Bay Hyundai are so pleased you have enjoyed your experiences working with our team, and we look forward to working with you again! If there is anything more we can do, please let us know.

Helpful
May 07, 2024

The advisor was very kind and waiting room was clean and cosy to spend my time there. More

by changho.goock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kwak
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May 10, 2024 -

South Bay Hyundai responded

Your feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Helpful
May 06, 2024

Great service and personel. Expained everything, and stayed in touch with me while on the premises. More

by REDENNIS2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole,Chris Sanchez, Sebastion
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May 06, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience at South Bay Hyundai. We thank you for giving us the opportunity to serve you and look forward to continuing to work with you.

Helpful
May 06, 2024

While Nicole was absolutely fantastic, the drop off was possibly one of the worst I have ever had. I have leased my car for the last 20 years, at different brands (Honda, Lexus, Audi), and I'd say Hyundai More

by lil124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole
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May 06, 2024 -

South Bay Hyundai responded

We're very sorry to see the low rating and to hear about your experience. Our team consistently strives to provide our customers the best possible customer service, and we're sorry we missed the mark. We're sorry for the miscommunication and we understand your frustration.

Helpful
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