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South Bay Hyundai - Service Center

Torrance, CA

4.6
1,854 Reviews

1,854 Reviews of South Bay Hyundai - Service Center

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May 01, 2024

The service folks were polite and respectful but there was miscommunication about the completion of the job and I waited an extra 45 min. that was completely unnecessary. More

by sdresich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 30, 2024

The employees at the dealership were all outstanding, from the day I bought the my car, buying parts from them to may first service. More

by rasakatani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to submit a review of your service experiences at South Bay Hyundai. On behalf of our team, we value you as a customer and look forward to serving you in the future.

Helpful
April 30, 2024

Jeremy has been amazing from the first time I got my car serviced at Southbay Hyundai. I refuse to go to another advisor. More

by LCARTELE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
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Apr 30, 2024 -

South Bay Hyundai responded

Thank you for your fabulous recommendation and review! All of us at South Bay Hyundai are so pleased you enjoyed your experience working with Jeremy, and we look forward to working with you again! If there is anything more we can do, please let us know.

Helpful
April 30, 2024

I have been going to South Bay Hyundai for several years now and I am always satisfied by their care and support. They are amazing! More

by phillip.paik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

South Bay Hyundai responded

What a great recommendation and review! We're so glad you have enjoyed your experiences working with our team, and we look forward to working with you again!

Helpful
April 27, 2024

They took care of my recall needs in a friendly and efficient manner..total satisfaction More

by knusenow45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Kwak
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Apr 29, 2024 -

South Bay Hyundai responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 27, 2024

Nicole Nelson is rude. I was the third car to pull in for service first thing in the morning and she proceeded to help the fourth person after me. After I told her I was th More

by klynncmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
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Apr 29, 2024 -

South Bay Hyundai responded

Thank you so much for your valuable feedback. We'll be sure to use it as part of our continuous improvement training with our staff and are sorry we caused you frustration.

Helpful
April 27, 2024

I really like going to SouthBay Hyundai. The waiting room is clean, bright and comfortable. My service advisor was awesome! More

by lrose5boys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

South Bay Hyundai responded

We're so happy to hear that our staff and our new dealership exceed your expectations. We are always more than happy to assist you if anything else comes up.

Helpful
April 27, 2024

everything completed in timely manner and results appear to be excellent; I'll return for my next service More

by ABHOLMAN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to submit a review of your service experience with Jack at South Bay Hyundai. On behalf of our team, we value you as a customer and look forward to serving you in the future.

Helpful
April 26, 2024

In for a recall. The staff were friendly and very helpful. It appears that the recall item was handled appropriately. More

by bruce.ross
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
April 25, 2024

Very helpful. Always find a way to remedy any issue. The mechanics are great at what they do! More

by begginingending7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole helped assist very helpful
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Apr 26, 2024 -

South Bay Hyundai responded

Thank you so much for sharing your experience at South Bay Hyundai. We are so pleased to hear that Nicole and Calvin were able to give you the service you deserve. Please don't hesitate to call if you have any questions.

Helpful
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