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South Bay Hyundai - Service Center

Torrance, CA

4.6
1,903 Reviews

1,903 Reviews of South Bay Hyundai - Service Center

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May 28, 2024

Professional, friendly and a well job done. Wait time was shorter than expected.. Highly recommend this place. More

by robhaim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024

Jack Kim was very welcoming and helpful. All in all it was a fast and great service. More

by estherk4
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024

Very professional. Southbay Hyundai & Jack Kim were very nice. Everything is done perfectly. Thank you. More

by pyshin
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024

I took my car in to get the trunk lid fixed. It didn’t open automatically when I would press the button. I picked up the car and found that nothing was done to it. Same problem as I had before. More

by rwenzelaap
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
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May 28, 2024 -

South Bay Hyundai responded

We're very sorry to hear about your experience. Our team consistently strives to provide our customers the best possible service, and we're sorry we missed the mark. Thank you for bringing it to our attention so we can address it and make sure it doesn't happen again.

Helpful
May 26, 2024

I am getting exceptionally awesome services here compared to other Hyundai locations. Andrew explains thoroughly about what will be done and what I should expect on next service. The service was done much fa More

by Red Dragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak
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May 28, 2024 -

South Bay Hyundai responded

Thank you for allowing us to earn your business! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that was your experience! Please don't hesitate to reach out if you have any questions!

Helpful
May 26, 2024

Everyone was super nice. Nicole, Ariana, and Eduardo from Sales really made my experience great. I'll definitely tell my friends and family to get their Hyundai serviced here More

by Jerrygim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariana Kuh, Eduardo Gomez
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May 28, 2024 -

South Bay Hyundai responded

Thanks so much for the five-star rating and recommendation! We're so glad you enjoyed your visit and we look forward to working with you again!

Helpful
May 25, 2024

Great service, all were very attentive to my needs, thank you for your service, felt very comfortable at the waiting room More

by falletrocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

South Bay Hyundai responded

Thank you so much for the wonderful star rating and review! We're glad you enjoyed your experience with us and we look forward to your next visit!

Helpful
May 25, 2024

Don't buy a car from Hyundai have had my car for a year and a half brand new . Transmission went out they have had my car for over a week and don't give you a loaner car. Bad customer service place is horr More

by mjblackledge7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not listed
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May 28, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback and understand your frustration. It is discouraging to learn of your experience with us. Your feedback helps us improve.

Helpful
May 24, 2024

I had a good experience getting service at this Hyndai dealer. I will definitely come here again. More

by p.youngman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

South Bay Hyundai responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Calvin and his team. Please let us know if there's anything else we can do for you.

Helpful
May 24, 2024

Fantastic experience - quicker than promised and thorough service - very satisfied with the entire experience - highly recommended More

by pkay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with our team and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

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