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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.4
1,484 Reviews
Call Service Center (817) 279-6800

1,484 Reviews of Shottenkirk Toyota Granbury - Service Center

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May 19, 2024

He is so nice He is very thorough and professional AND he remembered me! Thanks Alex for being my guide More

by BRAZOSBURNSLYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

Every time I don't understand a car issue I get in touch with Alex Rodriguez. I go to Shottenkirk and Alex will always help me with any issues I have. Denise Rand is the lady who sold us our Grand Hig More

by lomahooten2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Rand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

I could not have been more pleased. My experience was beyond expectation. I will recommend their services to everyone I meet. I should to take my car there More

by MGHOWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024

The staff are friendly and helpful. Mariah was very helpful with my last service as she kept me updated though out the service More

by OVERCOMER4LIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moriah Lennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
May 13, 2024

Moriah service tech was Awesome . Such excellent personnel service . Very pleased with this dealership Will highly recommend More

by Cheriewayland696969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moriah Lennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
May 10, 2024

I was a little hesitant to go to Shottenkirk because of the negative reviews I had read. However I really didn’t want to drive to the Lexus dealership to have my oil changed; so I decided to try them. I More

by viki0402
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moriah Lennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
May 10, 2024

I’ve always been treated very well at Shottenkirk. Of course I love Toyotas, and Shottenkirk’s service is exemplary. More

by DEANDBTRAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moriah Lennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

Helpful
May 10, 2024

The service I received is what one would expect from a good dealership. The wait time was what I expected, too. More

by carlhoobler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moriah Lennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
May 07, 2024

Brrok was friendly, knowledgeable and understanding. Fast, smooth just awesome alaround experience. Definitely coming back More

by CARTUNEZ70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

Helpful
May 07, 2024

They made it quick and easy to purchase my dream car. I will definitely use them again in the future. More

by KAYLA RAY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Barry Schwerdt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyronne Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hatty Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Shottenkirk Toyota Granbury responded

KAYLA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

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