Shottenkirk Ford Jasper - Service Center

Excellent explanations and communication. The work was done very well. I will be for service in the future. The work was done very well. I will be for service in the future. More

Was kept informed. I love that I can get a ride to work while they work on my car and pick me back up when it’s finished. I love that I can get a ride to work while they work on my car and pick me back up when it’s finished. More

Amazing staff. I highly recommend them to anyone looking for a new car/truck or to service their existing ride. I highly recommend them to anyone looking for a new car/truck or to service their existing ride. More

Had a great experience with shottenkirk. This was the 3rd vehicle we’ve gotten from them in the last 2 years and will continue to give them business. My salesman Austin Weeks was great to wo This was the 3rd vehicle we’ve gotten from them in the last 2 years and will continue to give them business. My salesman Austin Weeks was great to work with More

Brian Hughes, the Service Manager, was very helpful and professional. He took a personal interest in resolving the problem with my truck's transmission. I will definitely return for all the maintenance n professional. He took a personal interest in resolving the problem with my truck's transmission. I will definitely return for all the maintenance needed and certainly recommend this service department. More

Jerry was very helpful and kept me informed about the progress of my 80K service and tire pressure sensor replacement. He went over what all was checked. When I was paying for the service, he mentioned progress of my 80K service and tire pressure sensor replacement. He went over what all was checked. When I was paying for the service, he mentioned I had outstanding Ford points (whatever it is really called) and would I like to apply. Thank you Jerry and Shottenkirk Ford for the excellent service. More

Very pleased with service and working with Jerry Adams. Very professional and easy to work with. Very professional and easy to work with. More

As always, the service at Shottenkirk Jasper was stellar on all levels. Jerry immediately offered to help me as soon as I entered the dealership; he processed the check-in quickly, and kept me updated on th on all levels. Jerry immediately offered to help me as soon as I entered the dealership; he processed the check-in quickly, and kept me updated on the progress of the vehicle service. I received a thorough update on all aspects of my car after service was completed, which Jerry reviewed with me. Punctual, professional, and personable are three words I'll always associate with this dealership. More

Every time I need help with my vehicle Scott handles it perfectly. Would not go anywhere else. perfectly. Would not go anywhere else. More

I had to take my car there to check the tires as the tire pressure was low after it was just serviced a few months back. The next day, my husband found 2 nails in the back tire and they only plugged one and pressure was low after it was just serviced a few months back. The next day, my husband found 2 nails in the back tire and they only plugged one and said the other wasn’t leaking. The day after that, it said low tire pressure again and I got in touch with the service manager and asked them why they didn’t plug the other nail and we ended up getting another tire. In 2 years, we have bought 6 tires from them. And when I got it serviced this year, they marked the tread on the tires as green, when the computer showed them all in the yellow. Now the tread on the other 2 tires is 4-5, so we’ll have to replace those. I wouldn’t recommend Shottenkirk Ford Jasper for tires. More