Shottenkirk Ford Jasper - Service Center

As always, the service at Shottenkirk Jasper was stellar on all levels. Jerry immediately offered to help me as soon as I entered the dealership; he processed the check-in quickly, and kept me updated on th on all levels. Jerry immediately offered to help me as soon as I entered the dealership; he processed the check-in quickly, and kept me updated on the progress of the vehicle service. I received a thorough update on all aspects of my car after service was completed, which Jerry reviewed with me. Punctual, professional, and personable are three words I'll always associate with this dealership. More

Every time I need help with my vehicle Scott handles it perfectly. Would not go anywhere else. perfectly. Would not go anywhere else. More

I had to take my car there to check the tires as the tire pressure was low after it was just serviced a few months back. The next day, my husband found 2 nails in the back tire and they only plugged one and pressure was low after it was just serviced a few months back. The next day, my husband found 2 nails in the back tire and they only plugged one and said the other wasn’t leaking. The day after that, it said low tire pressure again and I got in touch with the service manager and asked them why they didn’t plug the other nail and we ended up getting another tire. In 2 years, we have bought 6 tires from them. And when I got it serviced this year, they marked the tread on the tires as green, when the computer showed them all in the yellow. Now the tread on the other 2 tires is 4-5, so we’ll have to replace those. I wouldn’t recommend Shottenkirk Ford Jasper for tires. More

Came in for service walked around the lot for 30 minutes no one come out to ask me if I needed help though no one come out to ask me if I needed help though More

The staf and salesmen were wonderful. Answered all my questions in order to pick the best truck for my needs Answered all my questions in order to pick the best truck for my needs More

Austin was great to work with on the sales side and all around great experience. Would recommend to anyone looking for a new car around great experience. Would recommend to anyone looking for a new car More

I really aooreciate all the support I had getting my truck repaired!Everthing was good. truck repaired!Everthing was good. More

Jerry is always great with customer service. Very informative and doesn’t push anything that’s nit needed. Very informative and doesn’t push anything that’s nit needed. More

Kara takes very good care of her clients. She is the reason I keep coming back. She is the reason I keep coming back. More

Jerry was very helpful and the staff was knowledgeable and professional. I will be visiting again. and professional. I will be visiting again. More