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Shawnee Mission Kia

Overland Park, KS

Overview
Reviews
Vehicles
4.4
662 Reviews
Call Dealership (913) 384-9100
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7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 662 reviews

April 26, 2024

Francesca who understood what was wrong with my car. The problem was fixed. The people in the service were great, More

by Joe.schifman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca, Jassmine?, Curt Elleman
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Apr 28, 2024 -

Shawnee Mission Kia responded

I'm glad to hear that Francesca understood the issue with your car and that it was fixed to your satisfaction! Thank you for choosing us!

Helpful
April 25, 2024

I brought my car in for service and the experience was fantastic! Friendly, knowledgeable and competent. These folks addressed a concern I had and brought up a recall I hadn't known about. They even vacuu More

by J. Wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Apr 28, 2024 -

Shawnee Mission Kia responded

It's great that our staff was friendly, knowledgeable, and attentive to your concerns, including addressing a recall you weren't aware of. Thank you for choosing us!

Helpful
April 25, 2024

First time customer for oil chg service. TWO THUMBS UP!!! Oil Change charges, Lyft service provided, and customer service with Jazmine were super. I will become a regular for service on my More

by Lenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Apr 28, 2024 -

Shawnee Mission Kia responded

That's fantastic to hear! We're delighted that your first experience with our oil change service, Lyft service, and customer service with Jazmine exceeded your expectations. We look forward to serving you regularly for the maintenance of your newer Kia. Thank you for choosing us!

Helpful
April 24, 2024

Diamond was fabulous. Her service skills made my visit a pleasurable experience. She was clear in her explanations and very knowledgeable of my vehicle. She's definitely a More

by jamesmichael04181947@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond
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Apr 25, 2024 -

Shawnee Mission Kia responded

It's fantastic to hear that you had a great experience and that Diamond provided fabulous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 24, 2024

In for regular service appointment. Diamond welcomed me and checked me in. Kept me informed while in the waiting room. Came and got me when service was complete and checked me out. Grea More

by csmc38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond , Curt Elleman
Report | Print
Apr 27, 2024 -

Shawnee Mission Kia responded

It's fantastic to hear that you had a great experience and that Diamond provided welcoming assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 18, 2024

We have bought 4 Kia’s there. Our Optima has an oil consumption problem. We were refused because they said I changed the oil. By federal law, this is permitted. They to me are a s More

by Unsatisfied customer
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Curt Elleman
Report | Print
Apr 20, 2024 -

Shawnee Mission Kia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
April 16, 2024

This is my 4th Kia that I have bought from this dealership with great outcomes. More

by Tonnie.ely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goni Lamthi
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Apr 18, 2024 -

Shawnee Mission Kia responded

It's wonderful to hear that you've had such positive experiences with Shawnee Mission Kia and your Kia purchases! Buying multiple vehicles from the same place and having great outcomes each time speaks volumes about the dealership's quality and service. Enjoy your new Kia!

Helpful
April 15, 2024

Excellent fast service. My service writer was amazing! Definitely recommend this dealership! No place else to take my car. More

by Robincall3661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond, Curt Elleman, Tony Koehler
Report | Print
Apr 17, 2024 -

Shawnee Mission Kia responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 12, 2024

Visited store for LOF. Took 90+ minutes. No car wash. Tire light was on in Service Drive. More

by emertfittx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curt Elleman
Report | Print
Apr 16, 2024 -

Shawnee Mission Kia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Shawnee Mission Kia responded

Thank you for bringing this to my attention. I apologize that your visit took longer than expected and that your tire light was on. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Angela Baker Service Manager abaker@smkia.com

Helpful
April 11, 2024

Great service. They went the extra mile to get the van delivered as quick as possible. More

by kenj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Skalisky
Report | Print
Apr 12, 2024 -

Shawnee Mission Kia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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