Select iCar

awsome people!! i just bought a truck from Liam at icar. He is truly a super deadly down to earth guy who has helped me greatly. I would definitely recommend anyone t i just bought a truck from Liam at icar. He is truly a super deadly down to earth guy who has helped me greatly. I would definitely recommend anyone to go there talk to him and get new or used car/truck from there. Awsome place. Super happy!!! More

Personable and Low Pressure Great to deal with from sales to financing. Any obstacles that came up were dealt with and rectified properly and in my benefit. All staff was very ac Great to deal with from sales to financing. Any obstacles that came up were dealt with and rectified properly and in my benefit. All staff was very accommodating to ensure I was well taken care even during a few delays that they promptly rectified. Thanks again More

One of the best customer service experinces ever! Everyone that we came in contact with at the Icar Thunder Bay was great to deal with and provided above and beyond customer service, However this not Everyone that we came in contact with at the Icar Thunder Bay was great to deal with and provided above and beyond customer service, However this not why I would recommend Icar, As a consumer in 2015 I expect that - However what I did not expect was how over the top and simply OUTSTANDING two individuals that we dealt with were, As mentioned before everyone we came in contact with was warm and welcoming, however the two that stand out the most for my wife and I were Arthur Ciddio and Ryan Babcock. As I did not spend as much time with Arthur as Ryan I will comment on his performance first, Arthur was very quick to make a warm rapport with my wife and I. The paper work and finance was done quickly, very professionally, and my favorite part of all - was that I felt like I had no worries and could trust him. He provided extensive knowledge and demonstrated to be more than capable of taking care of any financial questions we may have had along the way. Buying a truck is a rather big deal and the paper work/finical aspect is always scary in some degree but he took away any concerns that we had and laid everything on the table in very approachable and stress free way. Not to mention the price was great! Ryan Babcock, I was blown away by Ryan. In more ways than one, It was very easy to tell that he clearly enjoys the "people" aspect of his position, He consistently answered all of our questions, phone calls, and meetings with a smile and a very friendly demeanor. He was extremely knowledgeable on the all vehicles and with very little information given he was able to find us exactly what we were looking for. He also readily admitted when he did not know the answer one a few inquiries but was more than happy to find the answer - which he did in an extremely ecstatic manner. This sadly is a rate trait these days and Ryan sets the bar extremely high for anyone trying to excel in customer service. He was consistent with giving us daily updates on the truck while we were waiting for the paper work to be done and what was happening with our soon to be truck. After the truck left the lot he still continued to give amazing customer service with follow ups with both my wife and I so neither of us felt forgotten or lost in the process. Small things like that has made Ryan my "go to guy" when it comes purchasing a vehicle, He ensured that thing was taken care of. Over all the experience at Icar was great, and I believe that Arthur and Ryan deserve a huge kudos for their work. I want to buy another vehicle just to experience the true meaning of customer care again. More

good experience Ryan was very helpful in making this deal happen for the price I wanted as well as getting me a good deal for my trade in. Overall pleasant experience Ryan was very helpful in making this deal happen for the price I wanted as well as getting me a good deal for my trade in. Overall pleasant experience. More

Go big or go home On May/6/2015 I went into ICAR to look for a used/new truck. I was met by Ryan Babcock, who proceeded to take me through one of the most pleasant and On May/6/2015 I went into ICAR to look for a used/new truck. I was met by Ryan Babcock, who proceeded to take me through one of the most pleasant and informative car buying experience I can remember. It’s all too common to run into obnoxious car salesman/women who only want to get your signature and sale as fast as possible. Ryan Babcock proved to be a wonderful exception to that cliche,and he has ensured that I will be coming back to ICAR in the future. he guided me in the right direction to what kind of truck would suit my daily needs. I felt no pressure what so ever, I have already recommended Ryan Babcock to a few of my buddies. good luck in your future Ryan! More

Great service We were treated very well. They helped us find the right car for the right price. They were very knowledgable and helpful about the vehicle we were pu We were treated very well. They helped us find the right car for the right price. They were very knowledgable and helpful about the vehicle we were purchasing. Our family is very happy. Thank you icar and thanks Derek :) More

Smooth and easy The staff was warm, funny and very welcoming. Derek took the time to explain everything in detail. My first car purchase was pleasant and stress f The staff was warm, funny and very welcoming. Derek took the time to explain everything in detail. My first car purchase was pleasant and stress free with lots of laughs. He was efficient and is 101% committed to his customers. Arthur's work is done fast and efficiently. He tries very hard to give his customers good rates and to achieve their goals. Jarred was able to help me find winter tires for my new car even thought he was not my salesman. Very professional. 2 of my family members have or are financing a car from icar. I would recommend icar to anyone. More

excellent Had a great experience great customer service , helped me get the truck Iv always dreamed about, everyone was super friendly and helped me get excat Had a great experience great customer service , helped me get the truck Iv always dreamed about, everyone was super friendly and helped me get excatly what I wanted, would recommend icar to anyone that's looking for a used car or truck More

Excellent experience I was reffered by a friend as I was looking for a vehicle, the staff is very friendly and helpful. All the staff was very knowledgeable and did what I was reffered by a friend as I was looking for a vehicle, the staff is very friendly and helpful. All the staff was very knowledgeable and did what ever they could to make sure I got what I was looking for. It was a very enjoyable experience and I highly recommend everyone to go. More

Easy to talk to I had a great experience getting the vehicle I wanted. Liam Heney was the sales person I talked to, he did not try to sell me something I didn't want. I had a great experience getting the vehicle I wanted. Liam Heney was the sales person I talked to, he did not try to sell me something I didn't want. He was easy to talk to More