Scott Subaru
Red Deer, AB
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487 Reviews of Scott Subaru
Excellent customer service Our experience with Scott Subaru was definitely a great one. Ryan King was professional and has been very helpful in presenting us with options in our Our experience with Scott Subaru was definitely a great one. Ryan King was professional and has been very helpful in presenting us with options in our pursuit of getting a new vehicle that will suit all our needs. They have been very gracious in giving us a courtesy vehicle while waiting for our 2016 Subaru WRX. Everyone we have dealt with from management (Ernesto) to financing department (Carmen) was very friendly and helpful. They communicate very well and give you updates about your purchase. And also we have enjoyed all the freebies we received! We highly recommend Scott Subaru to people who are looking for their next vehicle! More
Very professional It was a pleasure to deal with Carlos and the team. Carmen was very helpful in finding financing options and Jordan in parts was very keen to help on It was a pleasure to deal with Carlos and the team. Carmen was very helpful in finding financing options and Jordan in parts was very keen to help on short notice. Overall, a very positive experience and we have an excellent car - the best for Alberta's summers and winters. More
A very pleasant experience We recently bought a new Subaru with the help of Carlos, finance expert Carmen and Jordan in Parts. They were excellent and the whole team was just fa We recently bought a new Subaru with the help of Carlos, finance expert Carmen and Jordan in Parts. They were excellent and the whole team was just fantastic. They were friendly, personable, knowlegeable, exceptionally professional and not at pushy in their approach. We had not bought a new car before and the whole process was very transparent and all involved were very patient. Carlos even came to pick us up when we didn't have vehicular access. Other Subaru managers said hello and also worked with us to ensure we had everything we needed through the process. Their showroom was very comfortable and had plenty of complimentary refreshments. I would definitely go through Scott Subaru again for another vehicle purchase. More
They treated us with respect Went to Subaru to look at S.U.V,s. Carlos was professional and courteous to us and treated us with respect. We were impressed with way were were rece Went to Subaru to look at S.U.V,s. Carlos was professional and courteous to us and treated us with respect. We were impressed with way were were received . From going to look, to buy because of this. More
Great Experience We went into Scott Subaru just looking! Came away with the purchase of a 2016 Outback. This was due to the wonderful experience we had dealing with We went into Scott Subaru just looking! Came away with the purchase of a 2016 Outback. This was due to the wonderful experience we had dealing with Ryan King. Ryan is friendly, knowledgeable and just a pleasure to have dealt with. We have always driven a Nissan and we're sure we would again but we are pleased that we have made the switch. THANK YOU Ryan. More
They found a way to lower the price AFTER we'd agreed to it After organizing a purchase by email & phone (my wife & I live in Edmonton), Carlos Vizcarra, our expert & courteous sales rep, found a way to improve After organizing a purchase by email & phone (my wife & I live in Edmonton), Carlos Vizcarra, our expert & courteous sales rep, found a way to improve our trade-in value. I emphasize AFTER- he went above and beyond to improve the sale on our side, even though it was already in the bag. The All-In price we settled was exactly what they gave us on arrival- no surprises or hidden fees, just an offer to add extended warranty/protection which, when we declined, was not pressured on us at all. Carlos, & David Fedun (the financial representative who assisted us), thoroughly impressed us with their professionalism, friendliness, and thoroughness in prepping our vehicle & paperwork prior to our arrival. I wholly recommend this dealership to anybody in Edmonton, Red Deer, or Calgary- it is worth the drive, and we intend to return for service. More
Fantastic experience from start to finish We just purchased our first ever Subaru (2016 Forester limited w/tech package) and my wife and I could not be happier with the entire experience, from We just purchased our first ever Subaru (2016 Forester limited w/tech package) and my wife and I could not be happier with the entire experience, from start to finish. We first met the general manager (Ryan D.) and he was really easy to talk to. He connected us with one of the sales staff (Jason). Throughout the process , dealing with Ryan and Jason was like dealing with long time friends. They were very friendly and laid back, they exerted absolutely no pressure whatsoever while answering all our questions and concerns. My wife doesn't like test driving a car with a salesperson riding with us so I asked Jason if it was possible to do it alone and he didn't object, just had to ask a manager for approval. We love the vehicle, but more so we really appreciated the warm and attentive service we received. Unfortunately we are soon going to be moving out of province but we truly hope our next car buying experience matches this one. As a side note: A reviewer below was upset that he was not able to test drive a vehicle that's "on hold" for another customer. We put a sizeable deposit down to hold the particular Forester before finalizing all the paperwork, insurance etc... and we really appreciated the fact that this dealership did not allow anyone to test drive the exact vehicle that would be ours in a day or two. This is a huge positive in our view. More
Great experience! We arrived at Scott Subaru actually thinking it was the location of Nissan. Hadn't even researched Subaru. We were greeted by Ryan King with his award We arrived at Scott Subaru actually thinking it was the location of Nissan. Hadn't even researched Subaru. We were greeted by Ryan King with his award winning smile. He was great to deal with. Helpful but no pressure and showed us what Subaru had to offer. The vehicle had all the features we looked for and many extras but the test drive sold us. We had also test drove a Ford escape and the Mazda suv and the subaru was far superior. We returned to see Ryan and purchased the Forester. Ryan and the rest of the staff made the process easy and I feel we got a lot for our money. I Love it and know we made to right choice. Many thanks for the fantastic service. More
Awesome test drive with Ryan King! My Mom and I came into the dealership yesterday to test drive the Forester SUV. Ryan King came over, introduced himself and instantly, we felt at home My Mom and I came into the dealership yesterday to test drive the Forester SUV. Ryan King came over, introduced himself and instantly, we felt at home. Ryan was courteous, friendly, had a winning smile and a very good sense of humor! He walked us through the available options, compared the different models and answered all of our questions. The test drive is one that neither my Mom nor I will ever forget! I would highly recommend this wonderful young man to anyone looking to buy a Subaru product in the Red Deer area. More
Buying used car From a phone call to Red Deer to see what they had, to walking out the dealership after driving from Calgary to buy the car, every interaction was pos From a phone call to Red Deer to see what they had, to walking out the dealership after driving from Calgary to buy the car, every interaction was positive. The only salesman I encountered that opened the hood to show a girl the motor. Took me for the test drive to show me really what the car had. The whole experience felt like he was showing me what was great and in the kindest and most genuine manner. Kindest bunch of people I have interacted. Very very happy with going to Red Deer I will be driving out there to do the maintenance because they were all so nice and it's just so good out there. More