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Schaller Honda - Service Center

New Britain, CT

4.3
283 Reviews

283 Reviews of Schaller Honda - Service Center

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May 01, 2024

Alex did a great sale for me, vehicle was chosen to my liking, he knew the vehicle and the gave the best delivery. All services including mechanical, safety, detailing, management and financial was super. More

by murtfwweb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Boucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Castellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Service was quick for a Saturday meeting morning. I appreciate the video regarding your car maintenance More

by thedutchess164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda, we look forward to having you as one of our valued customers for many more years to come!

April 30, 2024

My service, a recall, was done on my lunch hour while I waited. It was quick and easy. The gentleman that took care of my check in & check out was friendly and helpful. He promised to get me out quickl More

by sueharton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Schaller Honda responded

Hi Sue: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 30, 2024

Ease to make appointment have clear details of work needed communicated throughout process confident with staff More

by kathi.liberman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Kathi, and we look forward to working with you again.

April 26, 2024

The service was very thorough and very complete and all the representatives/employees were very helpful. Would definitely recommend. thank you More

by luanne827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Schaller Honda responded

We are very happy to have provided you with such a positive experience, Luanne! We sincerely value your business and look forward to your next visit.

April 25, 2024

Awesome job done by the Schaller Honda. Will see you soon once back from India. More

by prabhashchandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Schaller Honda responded

Thanks for sharing about your experience with Schaller Honda. We appreciate your business and look forward to seeing you again!

April 25, 2024

Service consultant was courteous and helpful upon my arrival. After the service was completed, she explained what had been done with the car, the condition of the various systems, and what might need at More

by st2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Schaller Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

April 24, 2024

Love Schaller! Have bought and serviced several Hondas here. Always great service, done right the first time, reasonably priced. They never push things that are no More

by dwiner55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
Apr 26, 2024 -

Schaller Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 24, 2024

the appt was easy to make and we were able to get in quickly. the problem was diagnosed and fixed promptly. really appreciated the shuttle service. More

by TL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Schaller Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

April 18, 2024

Service was timely and personnel was professional and friendly. Recommended future service to be aware of. More

by a.salzillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Schaller Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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