Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Salerno Duane Chrysler Jeep
Summit, NJ
1,073 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ.
Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,073 reviews
May 22, 2024
Ordered a new switch for drivers side window control June 1, 2023. Checked back twice during the summer to see if the part was in. Got the run around that it was lost in shipping and shipped to the wrong dea 1, 2023. Checked back twice during the summer to see if the part was in. Got the run around that it was lost in shipping and shipped to the wrong dealership. Never received a call that the part was in. Followed up 1 year later for an oil change, only to find out the part was in their parts department since October 2023! Never received a call that my part was in. Had to follow up and assumed I was ordering a new part in May 2024, only to find out the part has been there since October! Terrible communication with the customer! More
by san_nap
Verified CustomerEmployees Worked With
Helpful May 22, 2024
Took alot of time. Explored options . No pressure. Supportive of my decision to keep vehicle. Explored options . No pressure. Supportive of my decision to keep vehicle. More
by NHPETERS
May 21, 2024
Great service. Winthrop service was very quick. Very Nice Guys too. I will definitely return it n the future. Winthrop service was very quick. Very Nice Guys too. I will definitely return it n the future. More
by arifkin
May 21, 2024
Seamless and pleasant experience. Loved working with Sergio and love my new car! Professional, knowledgeable, responsive service. Thank you! Loved working with Sergio and love my new car! Professional, knowledgeable, responsive service. Thank you! More
by CLYNESS
May 21, 2024
Well done, awaiting response for details on items in service report for my sight and review service report for my sight and review More
by alocin7575
May 20, 2024
Great service very professional I had my car back when promised I will continue to bring my Jeep here . promised I will continue to bring my Jeep here . More
by kshaun8
Employees Worked With
May 18, 2024
Every time I bring my car in for service I expect to deal with an issue w the human side of their service and once again this was the case. I just don’t understand why this always happens when you have a p with an issue w the human side of their service and once again this was the case. I just don’t understand why this always happens when you have a person whose job it is to maintain contact with your customers so they know when their car is ready. There is no transparency which leads to customers getting screwed left and right. I can literally write stories of how poor this dealership is run and only go back to them bc my xxx jeep has so many issues and needs to be fixed. Ugh. Can’t stand Salerno…for years. Oh and this is my fourth vehicle from this place, you would think they would at some point realize I leave upset every time. Def my last. I dropped my jeep to 10am for tire change and new brake pads. at 330 I received a voicemail that “they are wrapping up everything for the day bc they are missing a part”. I go to the dealership to pick up my car and it is not ready for another hour. A hour would have been 430, instead salerno calls and leaves a message at 552pm letting me know my car is done and needs to be picked up by 6pm. What??! I had no car to take my kids to events and to school in the am despite it pouring outside. And lastly a credit card fee in addition to the thousands it costs to repair my car. It cost me $54 to use a credit card. I’m so done. You stink! As usual. More
by cohenwb
May 15, 2024
Had service and recalls addressed. Good service. No issues regarding drop off or pick up. Good service. No issues regarding drop off or pick up. More
by JTKBT
May 15, 2024
The Salerno Duane team was able to complete my recall and all good to go now. all good to go now. More
by Rick
Employees Worked With
May 15, 2024
The Salerno Duane team is a professional group, who is skilled at servicing their clients well. We have had nothing but positive experiences with them. skilled at servicing their clients well. We have had nothing but positive experiences with them. More
by wvupikapp
