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Russell & Smith Honda - Service Center

Houston, TX

4.8
328 Reviews

328 Reviews of Russell & Smith Honda - Service Center

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May 13, 2024

I wa very satisfied with the service I received. Thomas explained what they were going to do and how long it would take. The dealer report was very helpful More

by Mfh5175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
May 08, 2024

Nicholas and the team were great. Best experience with Honda dealership service I’ve had. More

by RDH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Calaranan
May 02, 2024

Excellent time completion, and excellent updates and quality work with very good pricing with quality parts More

by Barsab15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Birden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Recce
May 01, 2024

Got quick service. Good explanation of what to do. Next and why. Had good visit with sale cars Bobacart. He is great too. More

by Gliberboim
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Look at the service person for 7137250244
May 01, 2024

Service charge on credit cards! That’s for small businesses or amounts, not on hundreds of dollars or even thousands. Service quality keeps going down at this dealership and prices More

by docarya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe (Svc manager) & Linh
April 26, 2024

Gerardo Cabral was very Professional and the service was top notch even left my car clean and made sure it was wiped after service. I would recommend anyone to shop Honda here with my Sales Guy Alan Henson More

by Obie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerardo Cabral
April 25, 2024

Very smooth, efftcient process. There were no surprises. Repairs were completed in timeframe promised. Service rep was friendly and helpful . More

by marv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Meza
April 24, 2024

Great dealer ship. ... Great customer service by the service guys today so far sp good More

by Philipjohn1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
April 24, 2024

Great service and pricing. T h a n k y o u. A l l More

by eliascontreras_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Cabral
April 24, 2024

I never have a bad experience at Russell and Smith Honda. Staff are courteous and helpful. More

by wesgamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (Service Department)
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