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Russell & Smith Honda - Service Center

Houston, TX

4.8
323 Reviews
Call Service Center (713) 965-6823

323 Reviews of Russell & Smith Honda - Service Center

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April 26, 2024

Gerardo Cabral was very Professional and the service was top notch even left my car clean and made sure it was wiped after service. I would recommend anyone to shop Honda here with my Sales Guy Alan Henson More

by Obie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerardo Cabral
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April 25, 2024

Very smooth, efftcient process. There were no surprises. Repairs were completed in timeframe promised. Service rep was friendly and helpful . More

by marv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Meza
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April 24, 2024

Great dealer ship. ... Great customer service by the service guys today so far sp good More

by Philipjohn1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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April 24, 2024

Great service and pricing. T h a n k y o u. A l l More

by eliascontreras_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Cabral
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April 24, 2024

I never have a bad experience at Russell and Smith Honda. Staff are courteous and helpful. More

by wesgamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (Service Department)
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April 20, 2024

Have always had nothing but professional treatment here from when I bought my 21 crv hybrid to all of the routine services More

by Bellaireairdough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
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April 20, 2024

I recently had my car serviced for an oil change. I couldn't be happier with the experience. Jessica, the service advisor, was friendly, knowledgeable, and efficient. She went above and beyond to e More

by Yvette97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica G.
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April 17, 2024

Jessica was very helpful in resolving a difficult problem. Always gave us great attention, prompt feedback. More

by dwilton
Recommend Dealer
Yes
Employees Worked With
Jessica
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April 09, 2024

I needed to take my car on a trip and Ricky Ahmed and the crew made sure the parts were in the next day and I was able to get the work done in time. More

by Mary S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Ahmed
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April 04, 2024

Jessica was the service provider and she was wonderful. She greeted me very find and professionally. She guided me with my car needs without pressure. More

by msmillia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Apr 05, 2024 -

Russell & Smith Honda responded

Thank you for your time leaving your feedback for Jessica! It's great to hear she took good care of you during your recent visit. If you need anything else, please let us know. Thank you.

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