Rusnak BMW
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Rusnak made it a pleasure to buy a new BMW x3. The process went very smoothly. They have a fantastic service department too! The process went very smoothly. They have a fantastic service department too! More
The folks at Rusnak always treat me like a VIP! Roger is always pleasant and accommodating. Martik treated me like royalty and gave me the warmest and best service ever. Nancy in finance was ver Roger is always pleasant and accommodating. Martik treated me like royalty and gave me the warmest and best service ever. Nancy in finance was very thorough and sweet and she explained everything in detail. I will never buy a car from anywhere else! More
Great dealership Amazing deals and beautiful cars. Mark Weisberg is one of a kind 👌 Highly recommended Mark Weisberg is one of a kind 👌 Highly recommended More
Rusnak is the best Auto dealership. Specifically, the service department. After the sale. Top notch. I was in yesterday and Josh Gates was my service rep. I've worked with Josh befo Specifically, the service department. After the sale. Top notch. I was in yesterday and Josh Gates was my service rep. I've worked with Josh before. All the service managers at Rusnak are really great. But Josh in particular went to bat for me yesterday regarding whether or not my problem was a warranty issue. BMW corporate said no...Josh argued on my behalf...and got them to agree it was a warranty issue. Who does that? Rusnak. I've always been impressed with the service Rusnak department, and I like being treated like a VIP...but yesterday I was particularly happy. I waited for my car to be finished, a couple hours in and out...my car...cleaned and washed...looked brand now when it rolled down the ramp after the service call. Thank you, Josh Gates. Thank you Rusnak BMW. Top shelf. More
The purchase of a X5 s 401 was handled professionally and I am completely satisfied with the process. The people I dealt with were courteous and were very patient with me. I am completely satisfied with the process. The people I dealt with were courteous and were very patient with me. More
Very helpful from explanation of pricing and deal to service department. Very friendly overall staff service department. Very friendly overall staff More
Lecoya Lejeune is amazing. She worked a miracle by taking a process I dread and making it actually enjoyable! The whole team at Rusnak BMW was professional, helpful, kind and f She worked a miracle by taking a process I dread and making it actually enjoyable! The whole team at Rusnak BMW was professional, helpful, kind and friendly. I'd recommend them HIGHLY if you're looking for your DREAM car! There was no upselling except for warranty and tires/wheels coverage, which I'm glad to have on a used car. And I know when I take my BMW in for service, I'll continue to be treated like a queen! Great job, Lecoya! Great job, Rusnak team! Thank you! 😊 More
Rex is next level. Never met anyone in the car business like him. Thank you to all others who assisted us at Rusnak. Amazing store. Never met anyone in the car business like him. Thank you to all others who assisted us at Rusnak. Amazing store. More
I purchased this car online already knowing about this dealership’s good reputation. Flew down to so cal, Ubered to Thousand Oaks. Smooth transaction. -Easy in and out. Dealt with Darren who was knowledg dealership’s good reputation. Flew down to so cal, Ubered to Thousand Oaks. Smooth transaction. -Easy in and out. Dealt with Darren who was knowledgeable and professional. The BMW X5 was priced to move so no haggling. Nice job Rusnak! More
Fabulous experience at Rusnak BMW! Brandon was professional, knowledgeable and very patient while answering my MANY questions. Thanks!! Brandon was professional, knowledgeable and very patient while answering my MANY questions. Thanks!! More