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Rose City Ford Sales

Windsor, ON

4.7
1,073 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,073 Reviews of Rose City Ford Sales

March 21, 2025

Very friendly, very professional staff, always there for you to help. They answer all your questions and concerns. More

by iosset
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mclean, Nick Gloster
Report | Print
Apr 07, 2025 -

Rose City Ford Sales responded

Thank you for your positive comments regarding our staff at Rose City Ford in Windsor. We are very happy to hear that you found our team to be both friendly and professional, and that they are always ready to assist you. Providing helpful support and thoroughly addressing all questions and concerns is a cornerstone of our customer service philosophy. We appreciate your feedback and are always here to help you with anything! Cheers :)

March 20, 2025

Service department is great. I was kept updated on the work being done on my car and was provided a detailed cost summary. More

by iacono05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Apr 07, 2025 -

Rose City Ford Sales responded

Thank you for your positive feedback regarding our service department. We are pleased to know that you were kept updated on the work being done on your car. Our service team believes in transparent communication to ensure our customers are well-informed throughout the service process. We appreciate you acknowledging this aspect of our service and hope you were satisfied with the work performed. Cheers :)

March 20, 2025

Accommodating, friendly, informative, knowledgeable, reasonable pricing, with an exceptional salesperson, respectful management team all who took the time to make the customer feel special in a genuine More

by CNugent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesperson, financial representative, dealership manager and sales manager , Nick Gloster
Report | Print
Apr 07, 2025 -

Rose City Ford Sales responded

Thank you for your glowing review! We are thrilled to hear that you found our team accommodating, friendly, informative, and knowledgeable. It's especially rewarding to know that our team made you feel genuinely special. We strive to create a positive and customer-centric environment, and your feedback validates our efforts. Thank you for choosing Rose City Ford! Cheers :)

March 20, 2025

Best sales team around! Ahmed has sold me many cars and he always takes great care of me with the help of his awesome team More

by Sam_bond_e
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed , Nick Gloster
Report | Print
Apr 07, 2025 -

Rose City Ford Sales responded

It's wonderful to hear about your continued positive experiences with our sales team, especially Ahmed! We are very proud that Ahmed has earned your trust over multiple car purchases and consistently provides great care. At Rose City Ford, we strive to build long-lasting relationships with our customers, and your loyalty is greatly appreciated. We look forward to assisting you with your future automotive needs. Cheers :)

March 20, 2025

They always go above and beyond to help you out. The service is always top quality, I used my ford pass points to cover a 300$ repair More

by robert.b.price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob , Nick Gloster
Report | Print
Apr 07, 2025 -

Rose City Ford Sales responded

Thank you, Robert! We are also pleased to hear that you found our service to be top quality and that you were able to utilize your FordPass points to cover your repair costs. At Rose City Ford, we aim to provide both excellent service and valuable benefits to our loyal customers. We appreciate your feedback and are glad we could assist you. Cheers :)

March 20, 2025

I had an amazing experience purchasing my 2025 Ford Escape from Rose City Ford! They took the time to answer all my questions and made sure I found the perfect vehicle for my needs. More

by Hollistermichaela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronaldo Baho, Nick Gloster
Report | Print
Apr 07, 2025 -

Rose City Ford Sales responded

Thank you for sharing your amazing experience! We are delighted to hear that our team took the time to answer all your questions and ensured you found the perfect vehicle for your needs. Providing a personalized and supportive buying experience is a priority for us. We hope you are enjoying your new Escape! Cheers :)

March 18, 2025

Paul was amazing. Very helpful, always answered my questions quickly and was very knowledgeable. He followed up after I received the car. And no pressure, which I gr More

by Katie_cakovan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Janikowski - sales department
Report | Print
Mar 22, 2025 -

Rose City Ford Sales responded

Thank you, Katie! We're delighted to hear that Paul provided you with an amazing experience. His dedication to being helpful, knowledgeable, and responsive is something we truly value. We're also glad you appreciated his no-pressure approach and follow-up. We strive to create a comfortable and informative environment for our guests, and we're pleased Paul exceeded your expectations. Cheers :)

March 18, 2025

First, I am not Jan, I am Dr. DANA Fleming, Jan is my wife, but it has been my responsibility for the car. I do not know why these "surveys" are sent to my wife on my phone, when More

by daf.fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Mar 22, 2025 -

Rose City Ford Sales responded

Dr. Fleming, we sincerely apologize for the error in addressing you and for any confusion regarding the survey distribution. We understand the importance of accurate communication and will address this internally. We are pleased to hear the service itself was efficient and satisfactory. We appreciate your feedback.

March 18, 2025

Ronaldo made time to meet us without having an appointment and made us feel welcome from the moment we stepped through the doors. More

by Robert.McKay
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Mar 22, 2025 -

Rose City Ford Sales responded

Thank you, Robert, for sharing your positive experience! We're delighted to hear that Ronaldo made you feel welcome and took the time to meet with you, even without an appointment. Providing exceptional customer service and making our guests feel valued is our top priority. We appreciate your recognition of Ronaldo's dedication, and we're glad you felt welcomed from the start. Cheers :)

March 17, 2025

Is is in a great location. My salesman Kyle that sold me my bronco is awesome. He is very knowledgeable. Couple were nice took good care of me. I m waiting for a call tmr mo More

by Hockey mom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Mar 22, 2025 -

Rose City Ford Sales responded

Thank you for your feedback. We are glad you appreciate Kyle's expertise and the overall friendly service. We apologize for the inconvenience regarding the repair and the part availability. We understand your frustration with the wasted time and will ensure we improve our parts checking process.

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