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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
898 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 898 reviews

May 02, 2024

Very helpful team in getting my service issue addressed and get my car back on the road as quickly as possible. I also appreciated their willingness to help with my transportation needs. More

by C Hix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves
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Helpful
May 01, 2024

We had such a great experience buying a vehicle. Our salesperson, Jerry was fantastic, patient and knowledgeable. He helped us decide on what was best for us even as we dragged him all over the lot. More

by Karla.bujak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell
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Helpful
May 01, 2024

Nicole provides excellent & informative service. The technician and the video are also very informative and competent. More

by philipjpiccolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
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Helpful
May 01, 2024

My wife and I recently purchased a new vehicle from Rick Hendrick BMW in Charleston. We were treated to a friendly, professional and courteous experience. The dealership provided not only a great vehicle at More

by Bruce T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Stevens, Strom Altman, Alex Greene, Ian Chaderton, Jon Bennett
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Helpful
April 30, 2024

Rick Hendrick BMW of Charleston is an awesome dealership at every level. John Fulp our sales advisor was the best! I have purchased at least 5 BMW's John Fulp and Rick Hendrick and will always purchase from More

by jay050868
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel, John Fulp, Frank Barriero
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May 02, 2024 -

Rick Hendrick BMW responded

Hi Jay050868, thank you so much for your positive comments about Rick Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Helpful
April 30, 2024

Professional services always clean facilities wonderful staff. They take really good care of my vehicle More

by oklucky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
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May 02, 2024 -

Rick Hendrick BMW responded

Hi Oklucky! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
April 29, 2024

Very prompt and efficient. Nicole was excellent to work with and got back to me with everything I needed. More

by Wells.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
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May 02, 2024 -

Rick Hendrick BMW responded

Wells.hall, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 26, 2024

This is based on my recent service appointment. Very courteous staff, had work order ready and clean loner car on scheduled time. More

by Filan.james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, Alli Mattison
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Apr 30, 2024 -

Rick Hendrick BMW responded

Filan.james, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW

Helpful
April 25, 2024

James Kerr at Rick Hendrick BMW was great to work with! Professional and very helpful throughout the purchase process. The "genius" Adam Ballou was a huge plus to help me navigate the tech in my new BMW. More

by Lisa H
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Kerr, Adam Ballou
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Apr 30, 2024 -

Rick Hendrick BMW responded

Lisa H, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
April 24, 2024

Always the best service. Everyone is attentive and helpful. Nicole is the best service advisor. More

by amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Taron Graves
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Apr 27, 2024 -

Rick Hendrick BMW responded

Amanda, we are so happy to read such a great review about Rick Hendrick BMW! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a wonderful day!

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