160 Reviews of Reliable Nissan - Service Center
Rick was amazing. Very informative and accommodating. I needed a ride to an appointment and he went above and beyond to help me get there on time. Very informative and accommodating. I needed a ride to an appointment and he went above and beyond to help me get there on time. More
I just picked my car up from getting repaired for the second time in 2 years at Reliable Nissan and both times my car was fixed as expected. It would be nice if they washed it before returning it to me t second time in 2 years at Reliable Nissan and both times my car was fixed as expected. It would be nice if they washed it before returning it to me this time and generally make sure it's ready for me to drive off in. More
Have taken vehicle to fix same issue 3 times. Problem still not resolved. Under warranty. Problem still not resolved. Under warranty. More
Terrible experience. Had an appointment for a simple oil change and had to get out of my vehicle and wait over 20 min to be checked in. Then the guy who took my keys said Had an appointment for a simple oil change and had to get out of my vehicle and wait over 20 min to be checked in. Then the guy who took my keys said he would get my car in right away but it took them another half hour to take my car back. Once it was ready and I went to pay, the work order had extra stuff on it ("engine booster" and other misc items) that I did not ask for and was not informed about at the beginning. The guy who checked me out was a different person and was not helpful, I had to push for him to write up the order correctly so that my total was correct. My car also has a recall out on it (2021 Sentra) and they made no effort to get me set up for that to be repaired. What a joke. More
Every time I take my vehicle into the shop they tell me nothing is wrong with my vehicle or cannot duplicate the problem and they have my vehicle all day but when we leave the problem is still there. nothing is wrong with my vehicle or cannot duplicate the problem and they have my vehicle all day but when we leave the problem is still there. More
Service was great and done on time keep up the good work thank for your service thank for your service More
The team was awesome! They have a new feature which shows additional services that may need to be updated and you can add the with the click of a button. The team also rec They have a new feature which shows additional services that may need to be updated and you can add the with the click of a button. The team also recommended services in person which was super helpful! More
I had a great experience, and it was much appreciated. Have not had this type of service with prior dealerships in the past, so very thankful. I would recommend their Service Department to anyone. Have not had this type of service with prior dealerships in the past, so very thankful. I would recommend their Service Department to anyone. More
Before you even get to the service center you will have to beat off at least two sales people who are going to stick their hands in your car window. When you get to the service center the people there are to beat off at least two sales people who are going to stick their hands in your car window. When you get to the service center the people there are very polite. You may have to bring your car back multiple times for them to fix the vehicle. My car is back for the third time because they did not appropriately attach the plastic skirt on the bottom and it rattled obnoxiously. Which casts real doubt on what the tech told me that they test drove that car a lot before returning it to me More