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Randall Reed's Planet Ford
Humble, TX
2,172 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,172 reviews
Verified Customer
Helpful May 18, 2024
Their financial department is the best , what you see is what you get is just a yes or no wasting time on offers that aren’t possible is a waste of everything.. what you get is just a yes or no wasting time on offers that aren’t possible is a waste of everything.. More
by alberto.soto19
Employees Worked With
May 18, 2024
What a real pleasant sales experience with details information and with ford finance offering the best finance deal my friends are jealous of. I’m so impressed and would and have been recommending Fo information and with ford finance offering the best finance deal my friends are jealous of. I’m so impressed and would and have been recommending Ford as my preferred brand that truly makes you feel that it was totally worth every penny. More
by lisatxre
May 18, 2024
Went for an oil change 2 days later I had no oil took it back and was told that it was the oil pan and I had somehow damaged it and it would cost almost a thousand dollars, took it to another mechanic who a back and was told that it was the oil pan and I had somehow damaged it and it would cost almost a thousand dollars, took it to another mechanic who actually checked the oil pan and the oil pan was fine the oil filter cap was all that was broken thank god I got a second opinion this place is trash and definitely won’t even be taking it for the “free” oil changes I paid extra for when purchasing my vehicle. I’d also like to add it took them an entire day for the oil change to get my vehicle back to me and then when I took it back to be lied to about the oil pan as well. More
by galateaperez
Employees Worked With
Jose
May 15, 2024
Rey Calderon did an excellent job in the sales department. Thank you so much. Everything was explained to me perfectly, so there was no hidden surprises. Thank you. department. Thank you so much. Everything was explained to me perfectly, so there was no hidden surprises. Thank you. More
by cpaschallt
Employees Worked With
Rey Calderon
May 15, 2024
Awesome experience. Rain was great as well as finance and aftermarket. Tech team great too Rain was great as well as finance and aftermarket. Tech team great too More
by erjb
Employees Worked With
Other Employees :
Rain was responsive and attentive
May 13, 2024
Matt was very helpful and was able to put me in a vehicle that I was satisfied with. that I was satisfied with. More
by Christy.neises
May 13, 2024
best customer service out here! Fast and helpful in every way! Made the process very smooth to get the deal made! Very much recommend 10/10! Fast and helpful in every way! Made the process very smooth to get the deal made! Very much recommend 10/10! More
by trevino.sharon
Employees Worked With
May 13, 2024
The process of approaching a new vehicle was easy and not stressful at all. I was told what the price was, and that was exactly what I paid. stressful at all. I was told what the price was, and that was exactly what I paid. More
by cpaschallt
Employees Worked With
Ray Calderon did an excellent job in the sales department.
