Randall Reed's Planet Ford - Service Center

My car took forever to be ready practically 6 months. .. and when I picked up my car a month ago or so, it makes a noise. I have contact service and all they say is bring the car and you have to leave it .. and when I picked up my car a month ago or so, it makes a noise. I have contact service and all they say is bring the car and you have to leave it (so basically another 3 weeks going with no car) not doing it. More

Work was completed in a reasonable time. Tim the Service Rep was great and kept me informed on the status of the repair. Tim the Service Rep was great and kept me informed on the status of the repair. More

Great service Great service people Awesome environment to relax and wait for vehicle.They really take of you and your vehicles relax and wait for vehicle.They really take of you and your vehicles More

Excellent service, prompt reaction time and service with a smile.. I appreciate the attention to my needs a smile.. I appreciate the attention to my needs More

Great customer service I love this place highly recommend I already send all my son’s and daughters there. Thanks guys amazing team work 💕💕🌸🌸 I already send all my son’s and daughters there. Thanks guys amazing team work 💕💕🌸🌸 More

The service department here is terrible. Lacks customer service basics and always unavailable to provide service in a timely manner. Lacks customer service basics and always unavailable to provide service in a timely manner. More

Ned was truly amazing! He went above and beyond what any company would pay a employee to do just to make sure he had a happy customer who was taken care of he was extremely He went above and beyond what any company would pay a employee to do just to make sure he had a happy customer who was taken care of he was extremely genuine and deserves a raise!! It is hard to find people now days with great customer service. I Absolutely recommend Ned! More

Mr.Joseph assistant manager is very professional and transparent with my vehicle whenever I do any type of services. Highly recommended Mr.Joseph. Thank you. transparent with my vehicle whenever I do any type of services. Highly recommended Mr.Joseph. Thank you. More

The service department was very accommodating with being able to repair the recalls. Having the remote technician service the car was incredibly accommodating. able to repair the recalls. Having the remote technician service the car was incredibly accommodating. More

Kelli Campbell is the best service tech I have ever done business with! Her customer service is unparalleled and it makes me want to keep doing business there. Everyone sells vehicles it’s the follow throug business with! Her customer service is unparalleled and it makes me want to keep doing business there. Everyone sells vehicles it’s the follow through that keeps the business More