Rallye Motors Hyundai

Wont come good fir their mistake Horrible experience. Right from the get-go. I tried to purchase a 2016 Santa Fe. When I called they put me through to a Salesman, and then sales manag Horrible experience. Right from the get-go. I tried to purchase a 2016 Santa Fe. When I called they put me through to a Salesman, and then sales manager, and then Finance. I could not get a straight answer as to a percentage rate on a loan or a monthly payment, the salesman just keep telling me to leave work and drive the three hours I will love the car. However, I couldn't just commit to something over the phone without without having a price. Finally purchase went through. Then after waiting 2 months for my new registration That was supposed to be in mine and my husband's name came in mine and my mother's name. I was very clear on the date of purchase that I I wanted both of our names on the registration the same as our insurance card that they have a copy of. Now they will not fix their error. I have already paid $300 to license my car through them and now I have to pay to fix their mistake. Or put insurance on a third person for my vehicle. I was also told they have a delivery service, it wasn't available that day and they would reimburse me for a rental to come pick up my new car however I still have not seen this hundred dollars. Not a satisfied customer. More

Amazing Service Great Experience Overall Highly Recommended Amazing Service from Alex Worden Manager Super Nice, Alex Cobb Very Professional Sales & Monica Melanson Super Friendly Finance Man Highly Recommended Amazing Service from Alex Worden Manager Super Nice, Alex Cobb Very Professional Sales & Monica Melanson Super Friendly Finance Manager. Over All Great Experience More

Poor CX service Very poor customer service, was told by three different employees they would call me.back (including the manager Alex) and nothing. Have been chasing Very poor customer service, was told by three different employees they would call me.back (including the manager Alex) and nothing. Have been chasing them for.two weeks now. Customers are the reason you have a pay cheque, respect them! I feel they got what they want, the car sold, so now they do not need to be respectful. More

Bate and Switch Found a good deal on a used car on their website and autotrader. When I asked about it, they said, oh the mileage isn't accurate, it's actually a bra Found a good deal on a used car on their website and autotrader. When I asked about it, they said, oh the mileage isn't accurate, it's actually a brand new vehicle with no kms. I was told "it's a little marketing thing I do and it's worked well." (actually it's an old marketing thing called "bait and switch"). The actual price ended up being $10000 more than was listed on either website. Would never trust this dealership after that! More

Highly Recommended! We recently purchased a Tucson last month. Thank you so much Emil Salavarria for your professionalism and kindness. Also, thank you to Justine Leach. We recently purchased a Tucson last month. Thank you so much Emil Salavarria for your professionalism and kindness. Also, thank you to Justine Leach. I would highly recommend them to anyone! More

Appreciation Hi.. I visited your company and purchased Hyundai Tucson last month. I just want to let you know that I appreciate the outstanding customer service th Hi.. I visited your company and purchased Hyundai Tucson last month. I just want to let you know that I appreciate the outstanding customer service that the staff provided. The employee that I interacted was Emil Salavarria who was very knowledgable to the item I chose and was very helpful too. Great job! Thank you Rallye! Wishing your company the success that it deserves. -geraldine- More

Best service in sales I've ever had at dealer Best sales person in Justin Leach than any other dealer ever went to, and sales manager Alex Worden went over and beyond to get the best deal that a c Best sales person in Justin Leach than any other dealer ever went to, and sales manager Alex Worden went over and beyond to get the best deal that a car dealership can offer. Justin Killen finance specialist made everything so that it could be understood also went over and beyond to get best deal possible. More

Worst experience in40 years of car shopping Was purchasing a truck from a vey helpful salesman (Patrick Bowles ) had reached a deal and planned on picking up truck on May 1 . Then on April 30 ge Was purchasing a truck from a vey helpful salesman (Patrick Bowles ) had reached a deal and planned on picking up truck on May 1 . Then on April 30 get a call from Alex Warden saying that if I drove to Moncton tonight he would change biweekly payment from 170 to 130 , so left Bathurst and drove 3 hours in heavy rain to make the deal . Once we arrived in Moncton. we were told that car was sold and could offer us another one , more money of course . Bottom line this in my opinion was the typical bait and switch , anything to get customer in their office . Will be sending this to the BBB for review and hopefully action . Be very careful buying at this dealership !!, Update Not even a follow up or phone call in regards to this complaint ,after 6 weeks goes to show what type of dealer this is . No matter how good a deal they have you are better off buying elsewhere !!!!!!!!!!!!!!!!! More

Great Service I received nothing but friendly knowledgeable service from Pat. I was shopping around and he went beyond my expectations on trying to find me what I I received nothing but friendly knowledgeable service from Pat. I was shopping around and he went beyond my expectations on trying to find me what I it was I was looking for. I would go back for sure! Thank you for the great service! More

Times have changed!! I live in Bathurst, NB. I have bought a few cars in the past 50yrs. A sales manager stayed in his office while the salesman would negotiate with the I live in Bathurst, NB. I have bought a few cars in the past 50yrs. A sales manager stayed in his office while the salesman would negotiate with the buyer and go to the sale manager's office to present buyer's different offers, until a common ground was a agreed upon. Then some sales managers would go to see the buyer, some, the buyer never saw the manager; it was directly to the loan manager. At Rallye Hyundai I had spoken with Alex Worden, the sales manager. He was attentive and left me so relaxed that my vehicle was already ready for me...usually I experienced being put on hold for a salesman...on hold for a long time before a salesman answered me. At Rallye Hyundai, Alex met me at the door of the dealership and introduced me to Paolo (top salesman) Only problem was Rallye did not have my color. Nevertheless they would try to get me my color. Next I was introduced to a real smart, young man, Justin Killen. Now I'm an older person and we think we know everything. Well Justin was very professional, and really knew his figures and addition and subtraction and division...I was impressed by his way of making me feel comfortable and not on guard against the phenomenon of buying a car. (lol)….That day I left the dealership confident and content (April 7th). and when I got the call from Alex that they couldn't get my color, I said thank you and still felt good. Good job you guys...please continue to serve buyers the way you do. Don't forget...one day you will be an older person and you will know to go to Rallye Hyundai for a fair deal. THANK YOU More