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Priority Honda Roanoke

Roanoke, VA

4.8
596 Reviews
Thank you for visiting Priority. Priority Automotive is built on such a simple idea: Put the customer first. Those aren't just words. They're our promise. And the meaning behind our name. You can feel it in some very enjoyable ways. Like Priorities for Life, our award-winning lifetime value package. It saves our customers thousands of dollars in maintenance costs every year. And then there are our dealership amenities. Everything from kids' play areas and Wi-Fi? to manicures and relaxing massage chairs. It's all included, and all part of putting you first. Why? Because we know that without our customers, we can't succeed. And it keeps them coming back year after year. Today, Priority is one of America's fastest-growing dealership groups. We're proud of that, and even prouder that you are considering Priority for your next vehicle purchase. Dennis Ellmer, President, Priority Automotive
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3311 Peters Creek Road

Roanoke, VA

24019

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Showing 596 reviews

May 26, 2024

Adam was the best always very helpful and informative. Priority Honda and Larry Dunn are great. I will always buy my cars from Larry Dunn and Priority Honda. More

by PERIDS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Dunn - Great!
May 26, 2024

Very knowledgeable and pleasant. In fairly quick and out but only complaint is you need more technicians. We have to schedule so far out. Thanks 😊 More

by DCHAP10632
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

The service for my vehicle was performed in a timely and efficient manner. The staff were polite, transparent, friendly, and made sure I was on my way as quickly as possible while still providing good servi More

by JESSE7261
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Jenniffer, was very professional, friendly great personality. Did her job very well.,,hope I get her again. All service dept. Very nice & helpful. More

by lolalight
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Work completely as expected on time. I was kept informed on progress and future recommendations. More

by bjst57
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

I paid in advance and had to wait weeks for appt. The wheels are not aligned and it goes to the right. The call I made to report issue was not returned. More

by BAWITNESS2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Brantley
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Customer waiting area was dirty and flies were everywhere. Technicians decided for me not to complete a service I had requested and scheduled and my car was due for. They tried to sell me a servic More

by AK73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Garst
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Very good to deal with. Service work is very efficient and gets it done in a timely manner. No long wait time!! More

by ANITAAC56
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Exceptional customer service! We highly recommend Priority if you are looking for a vehicle, you won't be disappointed. More

by Kristin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Pimlott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elaine Presley
May 24, 2024

When I need service on my Honda, I always call Priority Honda. Everyone there is professional and get my car up and running quickly! Never had any problems! More

by MEGGIE32003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Priority Honda Roanoke responded

Thank you for your loyalty and kind words! We're glad to hear our team at Priority Honda Roanoke consistently provides quick and professional service. We'll be here whenever you need us!

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