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Priority Honda Roanoke

Roanoke, VA

Overview
Employees
Reviews
Vehicles
4.8
509 Reviews
Thank you for visiting Priority. Priority Automotive is built on such a simple idea: Put the customer first. Those aren't just words. They're our promise. And the meaning behind our name. You can feel it in some very enjoyable ways. Like Priorities for Life, our award-winning lifetime value package. It saves our customers thousands of dollars in maintenance costs every year. And then there are our dealership amenities. Everything from kids' play areas and Wi-Fi? to manicures and relaxing massage chairs. It's all included, and all part of putting you first. Why? Because we know that without our customers, we can't succeed. And it keeps them coming back year after year. Today, Priority is one of America's fastest-growing dealership groups. We're proud of that, and even prouder that you are considering Priority for your next vehicle purchase. Dennis Ellmer, President, Priority Automotive
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3311 Peters Creek Road

Roanoke, VA

24019

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Showing 509 reviews

May 14, 2024

Prompt service. Kept informed by Brian the service technician who gave uoptios on certain options on recommended services. More

by KLWOODBY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024

Very helpful when scheduling your appointment and getting your work done in a very timely manner. More

by willielaprade
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Recommend Dealer
Yes
Employees Worked With
Taylor Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024

they got the car in and got it fixed the same day so I could pick it back up while in town I really appreciated it More

by jam4vt79
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Draper
5.0
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May 13, 2024

Great service Jennifer was wonderful to work with great as always will be back thanks More

by KAHALE
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that Jennifer had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be positive. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

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May 13, 2024

All are courteous, well aware old what needs to be done, work quickly for custoners More

by mlspencer47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 13, 2024

Great service, very informative. .super nice people all around. Clean waiting area, very prompt, kept you informed via text as to what was happening. More

by suehum44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 13, 2024

I love this dealership. All the staff is helpful and I have only dealt with them for the past 10 years. I will not go anywhere else! More

by MFLANNNAGAN72
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Quinn Forrester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Waskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
DC Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 13, 2024

Always good service! I appreciate knowing that my car is well cared for! That's the reason I bring it to Priority! More

by ARTISTMJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 12, 2024

They are professional and they tell me ahead of time what kind of work needs to be done on my next visit. More

by SIS2AJLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Mosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

Helpful
May 12, 2024

Priority Honda of Roanoke is my first and only place for my new car purchases and all of my maintenance needs. The best staff are the very reason I keep returning to this dealership. Thank you all !!! More

by WTUNGASVETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Zastrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Garst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hall
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May 12, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

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