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Principle BMW of San Antonio

San Antonio, TX

Overview
Reviews
Vehicles
4.7
1,144 Reviews
Call Dealership (210) 732-7121
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,144 reviews

April 26, 2024

Not very friendly at all. They tell you what you need. They offer to buy new tires and etc. Which is fine. If needed. Once they’re doing the service they can at least have the More

by margieboa12@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don’t remember name
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Helpful
April 26, 2024

Thorough, technically perfect and professional. will return in the future to meet all my bmw service needs. More

by jpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal Boehme
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Helpful
April 26, 2024

In 45 years of buying automobiles, Biju made this on very easy - patient, yet assertive enough to keep the process going. More

by tekzun1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Biju Pilai
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April 25, 2024

Great courteous service, fast and provided a loaner without tab later delivered car to home and picked up loaner More

by leeepina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biju Pilai
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Helpful
April 24, 2024

Our Service Tech, Juan Cantu, is very courteous and professional. An outstanding Representative for BMW. More

by alfonso67gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
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Helpful
April 24, 2024

Every time there’s an issue with my car I take it to my principal BMW dealership and My Advisor Paul always make sure everything is done correctly and I’m satisfied with it I like my car I like the way it More

by Ms Pickens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul my Advidor , & service parts
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April 19, 2024

Best sales man was on top of his game and really good service went out of his way on his day off to take care of minor issues More

by Rey her a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Melecio
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Apr 20, 2024 -

Principle BMW of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
April 18, 2024

My service advisor Alamd Rosario was amazing! He was very helpful and kind. Service was top notch! More

by Lalaine M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
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Apr 20, 2024 -

Principle BMW of San Antonio responded

Hi Lalaine, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
April 18, 2024

Excellent service experience! Between my service advisor (Juan) and my salesman (Ramone), they have made the Principle BMW experience fantastic! More

by Mchellec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramone Williams, Juan Cantu
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Apr 20, 2024 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
April 17, 2024

Michal, my service writer, was professional informative and attentive to my needs through my repair experience. She helped me with all my questions to get the job done correctly. More

by bmaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal
Report | Print
Apr 19, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! Please let us know if there is anything else we can do for you; we are more than happy to help!

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