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Principle BMW of San Antonio

San Antonio, TX

4.7
1,165 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,165 reviews

May 09, 2024

Christopher Lee helped me get my dream car and made the experience great every step of the way. More

by Jesus Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Lee
May 09, 2024

Excellent inventory, outstanding service, and genuinely friendly staff at this dealership Principle BMW of San Antonio. More

by Luis de la Fuente
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Villamil, Robert Lopez
May 08, 2024

Service is great. Big surprise when going to pay and an up charge for using a credit card. More

by Tshahn78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
May 08, 2024

Efficient service on my vehicle, Gilbert Vasquez kept me updated on the status of my service and followed up a few days after the appointment to see how everything was going. More

by Clevans5715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Vasquez
May 07, 2024

Excellent interaction between the sales team and me and my wife! Victor was awesome to work with and made everything easy! No high pressure sales gimmicks, no back and forth, just a straight forward deal! More

by Rwengle3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Garcia
May 09, 2024 -

Principle BMW of San Antonio responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 07, 2024

Customer focus & care. Keeps customer up to date on service. Addresses customer concerns about repair. Appreciate loaner vehicle. More

by sher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Koke
May 09, 2024 -

Principle BMW of San Antonio responded

Hello Sher, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 04, 2024

BMW of San Antonio is a comfortable and beautiful facility. I purchased a new BMW SUV last month and just wanted to point out the gentleman that assisted us with this purchase. Mr. Rolando Rocha mad More

by alfredvanraub
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Rolando Rocha (Sales Department), Rolando Rocha
May 04, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for taking the time to leave a review for us at Principle BMW of San Antonio. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

May 04, 2024

The service is outstanding. From the salesman and closing the sale with the finance manager has been a great experience. More

by catherinegarcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Garcia, Enrique Martinez
May 06, 2024 -

Principle BMW of San Antonio responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2024

This is a fantastic dealership. No pressure, do what they say they will and very informative without being pushy. Zach Brown and Xavier Marshall did a great job informing my wife a More

by BGillespie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Brown, Xavier Marshall
May 04, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! Thanks for the recommendation, and have an amazing day!

May 02, 2024

Coach Markovic at Principle BMW did a great job of helping us find our dream X7. He patiently worked with us until the right car became available and then ensured the entire process was quick, smooth, More

by Jack C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coach Markovic, Yesica Hernandez
May 04, 2024 -

Principle BMW of San Antonio responded

Hi Jack, thank you for taking the time to leave a review for us at Principle BMW of San Antonio. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

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