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Premier Chevrolet Buick GMC

Windsor, ON

4.4
208 Reviews
Call Dealership (519) 969-6000
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500 Division Rd

Windsor, ON

N8X 5C4

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208 Reviews of Premier Chevrolet Buick GMC

July 21, 2025

Great service, great communication. All work was completed well and in a timely manner. I would recommend them More

by Gstevenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
Report | Print
Jul 21, 2025 -

Premier Chevrolet Buick GMC responded

Hi GStevenson, Thank you so much for your kind words! We're thrilled to hear you were happy with our service, communication, and the quality of the work. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need anything in the future, don’t hesitate to reach out!

More
July 18, 2025

Good, convenient, but high prices and not easy access these days due to construction in the area. More

by ID
Recommend Dealer
Yes
Employees Worked With
Can't remember
Report | Print
Jul 21, 2025 -

Premier Chevrolet Buick GMC responded

Hi ID, Thank you for your feedback—we appreciate you sharing your experience. We're glad to hear you found our service convenient. The construction in the area is being handled by the city, and while it has caused some delays, we want to reassure you that we’re still open and here to serve you! We truly value your support and hope to see you again soon.

More
July 16, 2025

The staff was helpful and polite. I appreciate the advice they gave me regarding my suv More

by osubuckeyes38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Report | Print
Jul 21, 2025 -

Premier Chevrolet Buick GMC responded

Hi osubuckeyes38, Thank you for the great review! We’re glad our team could be helpful and that you found the advice useful. We appreciate your support and look forward to helping you again in the future!

July 14, 2025

Was treated very well and professionally. Couldn't ask for a better service. Everyone was absolutely fantastic. More

by Richard Fitzwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rohan, Trevor
Report | Print
Jul 21, 2025 -

Premier Chevrolet Buick GMC responded

Hi Richard, Thank you so much for the wonderful feedback! We're thrilled to hear you felt well taken care of and had such a positive experience with our team. It truly means a lot to know that our service made that kind of impression. We look forward to seeing you again!

July 11, 2025

I purchased a used vehicle from this dealership and i had the best experience, Katie was amazing to deal with. I will recommend this dealership to everyone! More

by Chahnaz H.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Katie Reid
Report | Print
Jul 21, 2025 -

Premier Chevrolet Buick GMC responded

Hi Chahnaz, Thank you so much for the kind words! We're thrilled to hear you had such a great experience purchasing your vehicle. Katie will be so happy to know she made a positive impact—it means a lot to the entire team. We truly appreciate your recommendation and hope you enjoy your new vehicle!

July 09, 2025

Service advisor had an attitude. Second time being there and same issue. Manager didn’t seem to care. Had issue the manager said they couldn’t do anything about. Less than 4 min with More

by Robbyj_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
Report | Print
Jul 09, 2025 -

Premier Chevrolet Buick GMC responded

Hi Robby, We’re sorry to hear about your experience and truly regret the frustration it caused. This is not the level of service we aim to provide, and we apologize for both the delay and how your concerns were handled. Your feedback has been shared with our team so we can address the issues internally. While we’re glad GM was able to assist, it’s clear we fell short. If you're open to discussing this further, please reach out to us directly at 519-969-6500 ext. 250 we’d appreciate the opportunity to make things right.

More
June 30, 2025

I showed up at the dealership with no appointment and they took me in and took care of the problem that I was having with my SUV More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IDK
Report | Print
Jul 02, 2025 -

Premier Chevrolet Buick GMC responded

Hi Sue, Thank you for taking the time to share your experience. We're so glad to hear that our team was able to assist you promptly and resolve the issue with your vehicle - even without an appointment. Providing dependable and timely service is always our goal, and it’s great to know we delivered that for you. Please don’t hesitate to reach out if there’s anything else we can help with. We appreciate your support and look forward to seeing you again!

More
June 30, 2025

All staff are very friendly and helpful with issues with the vehicle after finalizing the sale More

by allisondu4
Recommend Dealer
Yes
Employees Worked With
Devon
Report | Print
Jul 02, 2025 -

Premier Chevrolet Buick GMC responded

Hi Allison, Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you and provide great support even after the sale. If you ever need anything in the future, please don’t hesitate to reach out — we're always here to help!

June 26, 2025

Since the new ownership took over, the Service is terrible . I received at least 3 offers to trade in my Cadillac and even brought it in for an appraisal on a new one. No response from ANYONE. Also More

by stevebullock1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Poor service rep
Report | Print
June 26, 2025

As to sales 4 years ago all was good when I bought current vehicle. Service usually good but was not happy about service APPOINTMENT yesterday when I was advised an oil change would take 1 1/2 to 2 h More

by Boat1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ala Qaqish
Report | Print
Jun 27, 2025 -

Premier Chevrolet Buick GMC responded

Hi there, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your recent service appointment. An oil change should be a more efficient process, and we understand how frustrating it can be when expectations aren’t met. Please know that your concerns have been shared with our service team so we can address where things went wrong and prevent similar issues in the future. We’d also like the opportunity to make this right. We appreciate your business and hope to have the chance to restore your confidence in our service team.

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