Parkway Ford Lincoln - Service Center

I arrived before the garage was open and it still took two and a half hours for an oil change only. Should change the name to slow lane. two and a half hours for an oil change only. Should change the name to slow lane. More

was very pleased with my visit helpful not a long wait and good communication via text and good communication via text More

Great service! Quick turnaround, and communication was excellent throughout. Replacement key fob was a bit pricey. Quick turnaround, and communication was excellent throughout. Replacement key fob was a bit pricey. More

Had my mileage for next service as 92,000 miles. My current mileage was 42,000 miles. It was entered incorrectly on my previous service however I did not notice the error. Returned the next day a My current mileage was 42,000 miles. It was entered incorrectly on my previous service however I did not notice the error. Returned the next day and it was corrected. More

Had scheduled a warranty recall repair for two weeks. Yet the part wasn’t ordered till the day of repair. Took 3 days to complete the repairs. Yet the part wasn’t ordered till the day of repair. Took 3 days to complete the repairs. More

Quoted cabin filter- my car doesn’t have one Quoted new ECM- tried to install broken refurbished one- luckily it didn’t work! I had to send four emails and call the general manager to get answer when I co ECM- tried to install broken refurbished one- luckily it didn’t work! I had to send four emails and call the general manager to get answer when I could get my car back in for service!! That’s just ridiculous….. I ended up not trusting your service center and cancelled the $1.200 job…. What a joke More

Took 5 hrs for oil change tire rotation. And no parking at dealership. I came back 4hrs later still not done. And no parking at dealership. I came back 4hrs later still not done. More

The service was fine and the staff were nice. The staff just needs to know how to do the jeep rewards. I had free points to use for my oil change and was told the wrong thing on how to use reward The staff just needs to know how to do the jeep rewards. I had free points to use for my oil change and was told the wrong thing on how to use rewards so I ended up being charged for it on my card. I had to call the Jeep card and they explained it so it was a mess for me to straighten out which it shouldn’t have happened. More

They were great! ! Trevor did a great job they were very helpful and plan on going back ! Trevor did a great job they were very helpful and plan on going back More