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Parks Ford of Wesley Chapel - Service Center
Wesley Chapel, FL
344 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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344 Reviews of Parks Ford of Wesley Chapel - Service Center
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April 22, 2024
Thank you, Corey! You are awesome! You are my service advisor of choice, you always go the extra mile. You are awesome! You are my service advisor of choice, you always go the extra mile. More
by JD
Employees Worked With
Helpful April 19, 2024
Professional service at its finest. Ricky did a great job. Super quick service. This is my dealership of choice. Ricky did a great job. Super quick service. This is my dealership of choice. More
by Jfonticoba1061
Employees Worked With
April 18, 2024
CYNTHIA SERVICE WAS VERY PROFESSIONAL I RECOMMEND HER FOR FUTURE CUSTOMERS THE STAFF MADE PAYMENT AND GETTING MY TRUCK FAST EASY FUTURE CUSTOMERS THE STAFF MADE PAYMENT AND GETTING MY TRUCK FAST EASY More
by E5ZAMORA
Employees Worked With
April 09, 2024
My Service Agent Cynthia Kraner has been very nice and helpful over time, including over multiple visits to Parks in WC in 2023 and 2024. She goes the extra mile to satisfy her customer's asks as well as helpful over time, including over multiple visits to Parks in WC in 2023 and 2024. She goes the extra mile to satisfy her customer's asks as well as the vehicle's needs. She is a good listener and is adept at handling various scenarios for her customers inclusive of management of service appointments, parts needs, and organizing customer conveniences(i.e. rides, late pickups, last-minute asks) while also being great at follow-up. I also wound up meeting with manager Destin Laquerre in light of my rather complex car 'system failure' situation (AC in this case had intermittent issues that presented several challenges given the condition of components ~ ! think both electrical and mechanical ! ~ which ultimately were overcome given findings by Parks techs who dug in!). Destin is super as he's level-headed and has what I'd call an almost innate understanding concerning customer's real needs/perspectives in association with their vehicle troubles needing to be put to bed! My significant other and I appreciated how he truly listened to his customer's side of things and then proceeded to bring in needed expertise to get our Taurus' ongoing issue worked to an end. I also met Jeff Wilder from the Parts group. This was thanks to my dropping a luckily discovered part breakage concern (not down to Parks) onto agent Cynthia, and, she dispatched Jeff right to me. He was very quick to help and determine both what the true part needed was and what it would cost. He nicely worked with the agent to organize getting that item in timely fashion including getting its installation dovetailed into an already in-progress work job (AC system work as mentioned above). Effort appreciated! A level of patience is needed when it comes to auto work ~ we ALL need to continue to practice that especially these days ~ but to end here I'd like to say all in all the experience at Parks was particularly good. I mean the team works very well together at Parks Ford and we sense there truly is a solid focus on customer care at this shop. And, they've certainly got the right people in place to ensure that... vehicles are working right and rolling nicely out there because of that -- believe it! Mark J and for Anita J-M More
by Mark J - New Tampa
April 08, 2024
Try professional group. From check in to pickup all communications and vehicle needs are top notch. Ricky Rodriguez is awesome!! From check in to pickup all communications and vehicle needs are top notch. Ricky Rodriguez is awesome!! More
by Bob R
Employees Worked With
April 04, 2024
2 trucks, 2 days and the service is always fantastic. Marc Calo has been our Service Advisor for a couple of years. Always attentive, thorough, knowledgeable and a pleasure to work with. Thanks again M Marc Calo has been our Service Advisor for a couple of years. Always attentive, thorough, knowledgeable and a pleasure to work with. Thanks again Marc, we look forward to seeing you and the team for our next maintenance visit! More
by Thomas.nejman
Employees Worked With
March 23, 2024
We were at Parks Ford for our service on 3/22/24 our Service Advisor was John Kidd He is so knowledgeable and very good at what he does,He took great care of us and kept us informed the whole time, Joh Service Advisor was John Kidd He is so knowledgeable and very good at what he does,He took great care of us and kept us informed the whole time, John is a great asset to your company, Thank you John we look forward to seeing you next visit Thank you Doreen G More
by drkido
Employees Worked With
