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Palmer Dodge Chrysler Jeep Ram - Service Center
Roswell, GA
3,939 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,939 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center
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June 02, 2024
Showed up without any appointments made. Your Service Advisor Hiram set me up for the works (Oil/Filter change, tire rotation etc). Very pleased that you still offered the Three oil/filter Your Service Advisor Hiram set me up for the works (Oil/Filter change, tire rotation etc). Very pleased that you still offered the Three oil/filter changes for 179.00. Nice. In/Out in no time, No problems noticed since then. See ya in 6 months. More
by gonavy71
Verified CustomerEmployees Worked With
Hiram Morales-Baez
Helpful May 31, 2024
The entire staff at the service department are professional and willing to do what it do what it takes to make your visit a pleasant one. professional and willing to do what it do what it takes to make your visit a pleasant one. More
by kahrun1338
May 31, 2024
Was barely greeted when I walked in to service department to have oil change. Not given a estimated time for oil change, so I assumed this meant it was not a long time to wait. The waiting area was very ni to have oil change. Not given a estimated time for oil change, so I assumed this meant it was not a long time to wait. The waiting area was very nice, my 5 year old and 6 year old enjoyed a snack while we waited. One employee that came through waiting area was very nice and kind to both myself and my kids. Waited for almost two hours with no communication from service, even though I messaged through the automated text message that I was told to use for communication. Finally went to desk to ask about time as I needed to pick up my other daughter from camp. Noticed my car sitting in lot and my checkout paper and keys were sitting on back corner of desk. Employee (female) that helped me check in was sitting in corner with personal cell phone out. Everyone in service office was very short, not friendly to me or my children. This is the first time the staff have been this way, but based on other issues with oil changes causing more problems with my vehicle during past 2 visits, I will be using another dealership in the future. More
by dmwalter84
Employees Worked With
May 30, 2024
Always a pleasure working with the service department. Sarah really knows her stuff. Always has a huge smile on her face Sarah really knows her stuff. Always has a huge smile on her face More
by Ablandino
May 30, 2024
Excellent transportation options. Great service. Good communication. Drop off was convenient with no need to hunt for parking place. Great service. Good communication. Drop off was convenient with no need to hunt for parking place. More
by rogerdeen
Employees Worked With
May 26, 2024
Rich was very informative and communicative throughout the entire process of my repair! I appreciate the attention to detail that he and the technicians had while working on my car. the entire process of my repair! I appreciate the attention to detail that he and the technicians had while working on my car. More
by Sheridan M.
Employees Worked With
Rich Kinsey
May 23, 2024
very easy to make appointment on line. brought it in the day before for easier drop-off and was done that day. friendly staff... brought it in the day before for easier drop-off and was done that day. friendly staff... More
by cjdolny
May 23, 2024
Had issues setting up rental car, otherwise all good experience. Quick response, follow-ups. Appreciated experience. Quick response, follow-ups. Appreciated More
by gurunath.n
Employees Worked With
