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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
3,919 Reviews
Call Service Center (770) 410-1111

3,919 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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May 18, 2024

Went in for an oil change, took two hours. They said I would get better service if I had an appointment. More

by donaldgross86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

Luis always goes above and beyond whats expected. He makes sure everything is done properly and in a timely manner. More

by DNADAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in service
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Helpful
May 18, 2024

All was great except I was charged back a VISA service fee for the work. Using a Debit card is not a recommended practice (security). All businesses I frequent do not charge me this fee. Makes me question More

by jwunder35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxx. Xxxxxx
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May 18, 2024

Great people and very professional. Palmer Dodge is a great company to do business with. More

by GWALTNEY4801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024

Kimberly is the best, quite an asset to your dealership, and a real pleasure to work with! More

by larry_duzenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Keyes
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May 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Larry, thank you so much for your kind words about Kimberly! We are thrilled to hear that she provided you with exceptional service. We are lucky to have her on our team. If you ever need anything else, please don't hesitate to reach out.

Helpful
May 16, 2024

Very fast and friendly service. I was in and out within 30 minutes. Will go back More

by dnbeard3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony White
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit and that our service was fast and friendly. We appreciate your feedback and look forward to welcoming you back again soon.

Helpful
May 12, 2024

They were all so effective and efficient. They did our service appointment quite easily for us and in a very kind way. More

by veroga1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kainen Beecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Veroga, thank you so much for sharing your positive experience with us! We're thrilled to hear that our team was able to assist you with your service appointment in an efficient and kind manner. We appreciate your feedback and hope to serve you again in the future!

Helpful
May 12, 2024

Rich in the service department is awesome- he was very helpful and the service appointment was fast and efficient More

by paulajdaigle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich - service dept - five stars
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May 13, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Paula, thank you for taking the time to leave us such a positive review! We are thrilled to hear that Rich provided you with awesome service during your visit. We strive to make every service appointment fast and efficient for our customers. We look forward to serving you again soon!

Helpful
May 11, 2024

As always Palmer dodge and the mechanics that work there are top notch. Thank you again. More

by brhoadsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sutherland.
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May 13, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words about Palmer Dodge and our mechanics! We're thrilled to hear that you had such a positive experience with us. If you ever need anything in the future, don't hesitate to reach out. We appreciate your support!

Helpful
May 11, 2024

The staff at Palmer was friendly, informative, and fast. The waiting area was clean and provided a variety of free snacks. More

by RONLUGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Ron, thank you for sharing your positive experience at Palmer! We're thrilled to hear that our staff provided excellent service and that you enjoyed our clean waiting area with free snacks. We appreciate your feedback and look forward to serving you again in the future.

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