Orr Motors

The most positive buying experience we have ever had. My wife and I have bought a total of four vehicles from Orr motors. We initially checked these guys out on a whim, we had recently been in an acci My wife and I have bought a total of four vehicles from Orr motors. We initially checked these guys out on a whim, we had recently been in an accident with our Dodge Ram and it was deemed a total loss. They happened to have a newer model at their dealership and we went to check it out. We have dealt with other dealerships in the past, and had been looking around the city but where thrown off by the amount of pressure from other dealers, and their inability to sit down and show us the exact numbers before committing. We where initially impressed with Orr motors no pressure vibes. They where happy to answer any questions we had and and gave us lots of space to discuss things privately. We where so pleased and impressed with the level of service these guys offered, we went back and bought another vehicle, and now four vehicles, including a trade in. They have drove across the entire city to sign documents and have gone to every length to ensure our experience was a positive one from start, to finish, and even afterwards. I can’t say enough good things about these guys, they are honest, %100 transparent and forward with everything. Their pricing was the best in town, and they had a pretty broad spectrum of vehicles on the lot. This comes from a guy who has over 18 years experience in the auto/mechanic sector. More

I was greeted very well and like what I saw in the parking My first impression was great. The sales person was Nic.very friendly ,no pressure to buy , good communication Told what I was looking for and told My first impression was great. The sales person was Nic.very friendly ,no pressure to buy , good communication Told what I was looking for and told he had just I needed, went out look st ghe vehecule and said this exactly what I looking for and bought on the spot. Already told to lots of my friends More

Cut right to the chase scene Fred and his crew provided clear helpful info that made the whole vehicle purchasing experience almost enjoyable...as enjoyable as purchasing a vehicl Fred and his crew provided clear helpful info that made the whole vehicle purchasing experience almost enjoyable...as enjoyable as purchasing a vehicle can be, that is. More

good service Very good service. All my questions were answered and explanations were clear. The staff are knowledgeable and forthright.Both my son and I have bough Very good service. All my questions were answered and explanations were clear. The staff are knowledgeable and forthright.Both my son and I have bought cars from Orr Motors and have had good experiences. Any issues were dealt with promptly and with professionalism. More

Never Again! This was my first time buying a Truck from a dealership. The Sales Staff and sales options were good up until the final sale. After all the paper work This was my first time buying a Truck from a dealership. The Sales Staff and sales options were good up until the final sale. After all the paper work and money spent I took it home. Great Times. I brought the truck back a few days later with a check engine light/code. They told me it was a faulty fuel cap and they needed to replace it. So they replace it. No engine light. Second time around a few days later check engine code again. I ran the code with a Snap On Scan Tool and pulled code P0449 and did some tests. Confirmed it was a faulty canister vent valve. Dropped off the truck and I assured them it was the canister vent valve was faulty by the fuel tank. I got the truck back with no check engine light. Sure enough a few day later CHECK ENGINE light. Called them and they said they had fixed the faulty vent valve and it could be anything at this point. Cleared the code my self and again a few days later check engine came back on P0449. I looked under the truck to see what was going on and found to my surprise that all the so called Mechanic did was CUT the pig-til then hard wired the canister unit with silicone and strapped it with a zip tie. Wires were exposed on and around the canister as if no effort or care was taken. I called back and explained what i had found, they said was its an "old truck"! Funny it wasn't that old when they sold it to me. I finally fixed it my self and the total parts for the job were less then $200. Cleared codes, no check engine code! Wow! I fail to see why Orr Motors would support such terrible mechanic craftsmanship and wash their hands and say "its an older truck? This complaint was made time and time again before I took care of it myself. They are glad to take your money and wash their hands of you after! Nice Grantee Boys. Have confidence in what you sell or don't sell it! - Not to mention that the truck had to go to the dealer for Ignition Key reprogramming 1 month after they sold it to me! Another $500 final bill with float charge! I do NOT recommend Orr Motors ! More

All around awesomeness! Purchased a 2010 Jeep Commander via the Internet and phone. First asked questions though email with Fred Orr and called and finalized a deal with Nic Purchased a 2010 Jeep Commander via the Internet and phone. First asked questions though email with Fred Orr and called and finalized a deal with Nick! Both guys were great to deal with! Drove up from Niagara to Orr motors and met with the guys, everyone we spoke with was great! I hadn't seen the Jeep in person till then and the a Jeep looked great. We took it for a short test drive (Fred insisted), we returned to finalize the payment. Shortly after left for a five and a half hour test drive, the Jeep exceeded my expectation! I'm extremely happy with my purchase from Orr Motors and would highly recommend them! Thanks again guys for a great experience! Cheers!! Bill More

Car buying mission... complete! I had a pretty good idea of what I was looking for going into this venture; Fred and his team were able to put me into the perfect fit for all my need I had a pretty good idea of what I was looking for going into this venture; Fred and his team were able to put me into the perfect fit for all my needs. I don't think it could have worked out better! More

Great prices and even better service! A family member purchase their CRV from Fred and recommended them to me. We purchased a Toyota 4 runner, outstanding price, lots of warranty and in g A family member purchase their CRV from Fred and recommended them to me. We purchased a Toyota 4 runner, outstanding price, lots of warranty and in great shape. Fred and Nick took care of every detail and question. Even allowing us to take the 'truck' back to our apartment to ensure it would fit into the underground! They have a business model that works! win/win .... They follow up on their promises and are not happy until you are happy! I will be back... More

Will be back I have had my Legacy Subaru now for one year and have not had a single lick of trouble. This is also true of my experience when buying the car. Saw th I have had my Legacy Subaru now for one year and have not had a single lick of trouble. This is also true of my experience when buying the car. Saw the car i wanted too drive was handed the keys and off i went no salesperson with me, just go for a drive. Came back made an offer, no long winded sales pitches just price agreed paperwork done and back in two days to pick up. Very happy with the whole experience and will be back for another Subie when the time comes. More