Ontario Chrysler Jeep Dodge Ram

LOUSY WORKMANSHIP I purchased my 2011 Dodge Charger RT used in the summer of 2016 at Team Chrysler in Mississauga. Car was in great shape and was well worth the money p I purchased my 2011 Dodge Charger RT used in the summer of 2016 at Team Chrysler in Mississauga. Car was in great shape and was well worth the money paid. I was offered a Rust Protection warranty for 5 years which seemed like a good idea at the time. Just over a year later I unfortunately found rust on the doglegs on both sides of the vehicle which is in between the back door and the rear wheel. I felt fortunate that I had purchased this coverage. Team Chrysler said to bring it to Ontario Chrysler as they take care of this type of bodywork. I requested to have the rubber shield strips replaced because they were caked with rust. It was explained to me by advisor 2214 that these can be cleaned up and re-used, It was also explained to me that this was an on going issue with the Charger to get rust in this area. I was told it would be fixed and I wouldn't have to worry about it anymore. Less than a year after this repair I noticed some bubbling paint in this area, I pulled the rubber strips off to find the rust in worse condition than before the repair. I brought the car back to Ontario Chrysler and after a lengthy conversation with Advisor 2214 at the shop was told that now they would fix the issue permanently. I was told to wait until the panels came in and they would call to book an appointment to do this work, No one ever called. Here we are in 2019 still dealing with this same issue. For the past month I've been initiating contact with this same advisor who postpones the repairs each week with a different excuse (no loaner car at this time, understaffed, he will be on holidays and would like to be there to oversee the work). If this work was done right the first time we wouldn't be in this predicament. In hindsight, I should have not taken the "warranty" and given that money to a reputable bodyshop that does the job right the first time. I'm extremely disappointed and frustrated that I have to chase these people down and then trust that they will do the work properly (that's even more stressful). Feels like a game where the goal is to run you around in circles till your warranty expires. More

Quick and easy Walked into the dealership knowing what I wanted and Adam helped me get the best deal possible! Very efficient and knowledgeable! Im recommending him Walked into the dealership knowing what I wanted and Adam helped me get the best deal possible! Very efficient and knowledgeable! Im recommending him to all my friends and family More

There is no enough words to thank those great guys for their amazing effort with me ! Very efficient & friendly team ! Thank you so so much. their amazing effort with me ! Very efficient & friendly team ! Thank you so so much. More

Great service!! Shawn helped me find the car i was looking for and got me a great deal on my old car! He, worked within my budget and got the deal done in a pretty go Shawn helped me find the car i was looking for and got me a great deal on my old car! He, worked within my budget and got the deal done in a pretty good time. Definitely going to be bringing my business back to Ontario Chrysler. More

Had a great shopping experience here with Ed Shore. He showed me a bunch of different trucks and options so I could eyeball their differences and was effective in demonstrating my features. Very pleased w showed me a bunch of different trucks and options so I could eyeball their differences and was effective in demonstrating my features. Very pleased with the whole ... well everything, thanks Ed! More

Oscar is a pleasure 😊 Came in to transition from my broken down car to a brand new jeep. Couldn't of been easier having Oscar help narrow down my choices. From my budget to Came in to transition from my broken down car to a brand new jeep. Couldn't of been easier having Oscar help narrow down my choices. From my budget to the needs I require in a vehicle with having 2 kids. If you need a car don't hesitate to ask for Oscar at the front desk. You won't be disappointed More

Great service from Adam I’m very happy with my new car and I’ll be coming to see him for my next car too and I’ll be coming to see him for my next car too More

5 cars from Gord Bought cars as far back as 2005 with a magnum have since been using Gord as my salesman and now consider him my friend. I just brought my father to or Bought cars as far back as 2005 with a magnum have since been using Gord as my salesman and now consider him my friend. I just brought my father to order a new Charger and Rang the Bell ...so much fun. More

Good experience I bought a new car from this dealer, and Ehsan helped me a lot, very nice guy, and it’s a very great experience. Highly Recommend. I bought a new car from this dealer, and Ehsan helped me a lot, very nice guy, and it’s a very great experience. Highly Recommend. More

Fantastic experience - both times! I purchased my first ever Jeep from this dealership on Dixie back in March and had a fantastic experience and loved my new vehicle. Unfortunately, I g I purchased my first ever Jeep from this dealership on Dixie back in March and had a fantastic experience and loved my new vehicle. Unfortunately, I got in a car accident a few months later and the Jeep was written off. When I got back in touch with Constantine and Oscar to let them know what happened, the effort they put into helping me find the exact same vehicle was exceptional (and in the timelines that worked for me). On both occasions, they went above and beyond to meet my needs. There is a reason why I came back to the same dealers to get the same vehicle... I would HIGHLY recommend this dealership, you won’t be disappointed by the service (especially if you’re working with Oscar or Constantine!) More