Old Mill Cadillac Chevrolet Buick GMC Ltd.

Worst dealership I have ever dealt with. Car: 2006 Worst dealership I have ever dealt with. Car: 2006 Pontiac G6 2 Door Problem : Car had cracked front headlight at driver side and a scratch and a d Worst dealership I have ever dealt with. Car: 2006 Pontiac G6 2 Door Problem : Car had cracked front headlight at driver side and a scratch and a dent of 1 inch diameter next to it. Damage was visible only from close-up .it required a detail work. Also It had slow crank and possible battery leak , battery needed changing, windowdid not index.( i.e. remained half open after closing the door , but was operable) Got quote all comes to $1400 , 1 day later they said cost did not include the $500 headlight because it was not noticed (!?). And this despite the fact that I had told the service rep. that the headlight had taken water in .They said " Listen .. we could give you a replica for $250 " I said no thank you. Repair Got delayed , it took 5 days because paint had bubbled(?). They called to apologize . I thought as long as it gets fixed , I will not say anything . I went to pick up the 5th day :, the scratch at the front was still there , they had just buffed it and took the dent out , heated the bumper to take the other small dent out and They did not repair the scratch nor the headlight.The car looked pretty much the same as before the repair , headlight still slightly out of alighment as before , except for buffing and heating that they charged close to $1000; . I paid $1200 for nothing. Regarding their Courtesy as I came to pick the car up: The sales person told me , that he told the repair people that I was coming ( only he used a vulgar word to refer to me thatthe content reviewer here asked me to remove ) ; would be there and that they should hurry. I am not going there again Yesterday I had a slow crank again.It seems that the source of the electrical problem is still there. I think there is a electrical leak in the system , due to headlight that was hit and is taking water.They take your money and insult your intelligence . Do not go there there are far better dealers. More

I took my truck in to fix a road noise problem, it sat there for 3 days and nothing was done.They called and told me to come pick it up and blamed it on my TONNEAU COVER. I took my truck to Applewood che there for 3 days and nothing was done.They called and told me to come pick it up and blamed it on my TONNEAU COVER. I took my truck to Applewood chev and they test drove it and with in 2 kms the service guy asked how long have I have the road noise problem. WOW. Applewood was able to get rid of most of the road noise. Take your car to Applewood, you will see what sevice is like from a great dealer. More

My experience began with a phone call asking about one car and from the beginning Marco was very kind and candid (something I very much appreciate). I went into the dealership which by no means was on my car and from the beginning Marco was very kind and candid (something I very much appreciate). I went into the dealership which by no means was on my way home but just the opposite. I was impressed by his accomodating and courteous mannerism. I felt very much at ease with him, the process and now my car. Thank you Marco!! More

After finding the car I wanted on the internet I went in to view the vehicle. I was greeted with politeness, professionalism, a sense of humour, and excellent customer service by Renee Bouery (Sales Accoun to view the vehicle. I was greeted with politeness, professionalism, a sense of humour, and excellent customer service by Renee Bouery (Sales Account Manager). As a result, I purchased the vehicle. Thank you very much Renee. I definitely plan on returning in the future and will deal with Renee and Old Mill once again! Jason Date More

Steve was very helpful and knowledgeable. He took the time to Answer all our questions and make sure we were happy and comfortable. His expertise would make me return or recommend friends and family to h time to Answer all our questions and make sure we were happy and comfortable. His expertise would make me return or recommend friends and family to him. Thanks for all your help Steve. We truly appreciated it Keep up the good work Jason and Nancy Reis More

Steve was so patient with all my questions and answered every single one, even after buying the vehicle all I have to do is call him up and he will help me. Great salesman and person. every single one, even after buying the vehicle all I have to do is call him up and he will help me. Great salesman and person. More

Steve was very friendly and patient from the beginning on the phone and even more patient and friendly in person. He also explained all the options with "Open Cards On The Table". He is a very knowledgable s the phone and even more patient and friendly in person. He also explained all the options with "Open Cards On The Table". He is a very knowledgable sales person with a style. More

After finding the car I wanted on the internet I called & Steve Gomes followed up with politeness, professionalism, sense of humour, excellent work ethics and I purchased the vehicle. Thank you very much & Steve Gomes followed up with politeness, professionalism, sense of humour, excellent work ethics and I purchased the vehicle. Thank you very much Steve. I live approximately 120 kilometres and could have dealt with approximately l0 dealerships closer; but, I will return and I will deal with Steve Gomes and Old Mill once again! Carroll Nasager More

I originally used the website to ask for a trade in quote in conjunction with a vehicle I was interested in. I reecived no response but when I pointed out the error via email I received a personal call from in conjunction with a vehicle I was interested in. I reecived no response but when I pointed out the error via email I received a personal call from Jay apologizing for the mistake with no excuses! Mistakes happen they are acceptable ... the no excuses call is what impressed me and made me return. Jay put me in contact with Marco who was extremely professional and a gentleman to deal with. There was none of the stereotypical car salesman junk. It was a pleasure to deal with Marco. We both set our limits and a deal was made ... everyone wins as it should be! More

Very friendly, responsive service. I recently had a problem with my new vehicle that was taken care of immediately and efficiently. The sales and service people seem very geared to a providing a great problem with my new vehicle that was taken care of immediately and efficiently. The sales and service people seem very geared to a providing a great customer experience. More