Back

Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.4
439 Reviews

439 Reviews of Nucar Chevrolet of Lowell - Service Center

Sort by
May 10, 2024

Good service and quick response quality professional and experienced team thank you for your service More

by Csierra 19742015@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

The experience was quick and painless. I was fortunate they have a drop box for late delivery and they had my truck operational again within 36 hours. More

by RCAMERINO1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wade
May 09, 2024

Very easy to schedule an appointment. Everyone I dealt with was professional and welcoming. The service was done while I waited and I believe that it was completed without any delay. More

by deniseselfridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your positive experience with Nucar Lannan Chevrolet of Lowell. I am thrilled to hear that scheduling was convenient, and our team was professional and welcoming. Your satisfaction is our priority, and I am pleased the service was completed efficiently. I look forward to serving you again in the future. - Steve Alesse, General Manager

May 07, 2024

I was charged $916 to change a starter. I feel $500 for labor was too much. They didn’t even wash my truck. No value here. More

by CAPTAINJFT9958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim or James
May 09, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your feedback. We consistently audit our pricing to ensure we offer competitively priced services at all times. We are happy to review the necessary process to repair your vehicle with you. Please feel free to contact us so we can rectify any misunderstanding. We appreciate your business and look forward to speaking with you soon - Steve Alesse, General Manager

May 07, 2024

My first appointment was booked for my recall to be fixed and after an hour and a half of waiting, I was told that the job was not completed because Nucar did not have the part in stock. I booked another app More

by adadagou
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea.
May 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you, Adel, for sharing your experience with us. I am disappointed to hear about the issues you encountered with your recall service and the windshield wiper's alignment. We strive to provide top-notch service consistently, and we regret that we fell short during your visit. Please reach out to us directly so we can address these concerns and ensure your complete satisfaction. We are committed to resolving this matter promptly and upholding our high service standards. Thank you for bringing this to our attention. - Steve Alesse, General Manager

May 07, 2024

The most pleasant car buying experience I’ve ever had. My salesman, Blake, was very helpful and straightforward. They gave me a fair price for my trade and met Al of my needs seamlessly. More

by LYNNFIREMAN31
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Nucar Chevrolet of Lowell responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and I am pleased that your experience with Blake was so positive. I look forward to seeing you again. - Steve Alesse, General Manager

May 06, 2024

Nucar Chevrolet of Lowell made car shopping so easy. They were patient, kind, accommodating and extremely helpful. More

by JYBAKER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for your glowing review! I'm delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and I can't wait to welcome you back soon. - Anthony Scenna, Lead Sales Manager

May 05, 2024

Jim O. has always taken great care of my trucks even the ones that are not chevy More

by BWAYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim O'Brien
May 08, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. - Steve Alesse, General Manager

May 05, 2024

I needed a same day appt. , and was quickly accommodated. Keith was a great service person. More

by WARFORDSUZAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
May 08, 2024 -

Nucar Chevrolet of Lowell responded

Suzan, thank you for taking the time to share your feedback. Each employee is a valued member of the Nucar Lannan Chevrolet of Lowell team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! - Steve Alesse, General Manager

May 05, 2024

Great service, friendly staff, really went out of the way to make sure I got the car I was after. More

by ALEXRUTLEDGE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for taking time out of your day to share your experience with everyone, Alex. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. - Steve Alesse, General Manager

1
...