Northland Volkswagen

Did not put the seat back in its previous position, reset the settings on the digital dash and did not put the locking lug nut adapter back in the car. I now cannot swap my tires this weekend as planned. the settings on the digital dash and did not put the locking lug nut adapter back in the car. I now cannot swap my tires this weekend as planned. More

Service department is very responsive and friendly. Nunn mmm mmm mmm no (now there are 15 words) Nunn mmm mmm mmm no (now there are 15 words) More

Fantastic service and people Been going to northlands for over 15 years Thank you Northlands for over 15 years Thank you Northlands More

Absolutely fantastic! !! Everyone is exceptionally friendly and the professionalism apparent is palpable. Each member of the team players that addressed me cared about me, !! Everyone is exceptionally friendly and the professionalism apparent is palpable. Each member of the team players that addressed me cared about me, my puppy, and my entire experience while I was at Northland VW. Personalized service by all!!! More

Great service! Staff was proactive with my vehicle’s needs. I will definitely keep bringing my vehicle the Northland Volkswagen Staff was proactive with my vehicle’s needs. I will definitely keep bringing my vehicle the Northland Volkswagen More

Sydney needs to learn to help customers better. Advising needs improvement and communication lacking overall. Advising needs improvement and communication lacking overall. More

An oil change was done as well as a 30 point inspection. Overall my experience was interesting. Their report which included a test drive indicated everything was good with the vehicle. However, my check eng Overall my experience was interesting. Their report which included a test drive indicated everything was good with the vehicle. However, my check engine light has been and is still is on. Also, there were challenges with respect to the arrangement of a Uber for me. I was told I would be provided with an Uber voucher when ready. It took about 20 minutes for Northland to get back to me on arranging an Uber. It took another 45 minutes before the Uber showed up and I only received notification of his location 5 minutes beforehand. It was not clear as to how or when Northland’s arrangements with Uber were being made. I called them twice to get the info because my first message didn’t get a response. When speaking to Northland the second time, I was put on hold and then cut off. The Uber notlfication came though when I was on hold. As mentioned, this was an interesting experience. I’m not sure I’d go back to them given the “all good” report on my vehicle with a check engine light on. More

Staff is friendly and helpful. Great info provided on any current repairs and future service requirements. Conveniently located. Great info provided on any current repairs and future service requirements. Conveniently located. More

Both Jon (service advisor) and Pete (mechanic) were really great with my service issue. I would highly recommend Northland VW for servicing. really great with my service issue. I would highly recommend Northland VW for servicing. More

The process of purchasing a new car was fast and efficient. Polite, respectful and knowledgable. efficient. Polite, respectful and knowledgable. More