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North Edmonton Kia

Edmonton, AB

2.5
329 Reviews

13634 St. Albert Trail

Edmonton, AB

T5L 4P3

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329 Reviews of North Edmonton Kia

December 03, 2014

Wow factor Although this probably won't be posted for public eyes, I'll comment anyways... WORST EXPERIENCE EVER! I go to pick up my new truck ( in which was " More

by Snarky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales manager
Dec 03, 2014 -

North Edmonton Kia responded

You are completely right there was no "WOW FACTOR" at all! First of all let me apologize on behalf of the dealership, and say that we are truly sorry. We are a new dealership, and building our reputation with excellent customer service is our goal every single time. We failed this time. The vehicle should have been completely re-inspected and detailed after we sent it out to get the repairs done. If you have already paid for a separate inspection we would be happy to compensate you 100% for the cost incurred. We would also like to offer you a complete detail of your vehicle along with a power polish to remove most of the scratches. We would like to bring it as close to new as possible. Don't hesitate to contact me personally at the dealership or on my cell 780-932-2929 Truly Tim Nadeau Dealer Principal/General Manager

November 23, 2014

Thank you North Edmonton KIA! From the moment we walked through the doors of North Edmonton KIA we were treated professionally and respectfully. Never having owned a KIA, I was no More

by DanaDyke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly, Don, Terry, Dan
November 19, 2014

Awesome staff and service I dropped into North Edmonton Kia to get a signal light changed. I was impressed by the friendly, helpful staff who all went out of their way to prov More

by NoraJJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea and Dan
November 15, 2014

Exceptional Service From the moment I walked into the sales department and again when I booked my Sportage in for service work at North Edmonton Kia I was blown away with More

by Douglasss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager-Joe-All the Service department and Service Technicians--Parts desk--Don in Sales.- Service Shuttle driver(JOE), Chris Puff, Kyle Bidnaick
November 14, 2014

Amazing experience I went into this dealership within a couple days of their opening and had no real intentions to purchase a new vehicle. A friendly sales associate by More

by jmgul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Leonard, Tim Nadeau, Janika Ekdahl,
November 13, 2014

Excellent New Dealership The best experience I have ever had in buying a new vehicle, when I bought my new KIA Sorrento. Tim Nadeau, Jim Heppner and Terry Diackuk they were ex More

by Roger Skayman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Jim, and Terry
October 24, 2014

amazing!! I purchased my kia soul from another location and decided to come to this one for servicing as it is closer to home. i was extremely happy with the se More

by amg_2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chelsea
October 14, 2014

Great Dealership! I recently purchased a Kia Soul from the newly opened North Edmonton Kia Dealership. I was very satisfied with my experience during my purchase but h More

by vostapovich
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Heppner
September 11, 2014

Happy New Kia Customer We bought our New 2014 Kia Soul from Don Nault and we couldn't be happier. Don was the most sincere salesperson we've ever met. He was professional More

by Meisterpiece
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Nault - Salesman, Joe - Service Manager, Tim Nadeau - General a Manager, Michael C - Finance, Michael Caddarao
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