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Newport Lexus

Newport Beach, CA

Overview
Reviews
4.9
1,744 Reviews
Call Dealership (949) 477-7107
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3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,744 reviews

May 17, 2024

They were great. They made it so easy for me wash the car did everything and drove me to work and picked me up. They are the best we got More

by fnlawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
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Helpful
May 16, 2024

I always get excellent service at Newport Lexus. I wouldn’t take my car anywhere else. Thank you everyone at Newport Lexus! More

by ptownsend_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
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May 16, 2024

Always great service for past ten years and great dealership culture and environment even when waiting. More

by Kevinatsgi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordell Farrell
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May 17, 2024 -

Newport Lexus responded

We are delighted to know that your experience was great! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
May 15, 2024

I always have a very good service at Newport Lexus always polite and efficient. Also I love the waiting room. More

by wmoeller
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT MANZANO, Gary Kalagian
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May 17, 2024 -

Newport Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 15, 2024

Great customer service; the team was great! Robert manzano was a great service advisor and took special care of me when I returned my loaner car & got lost looking for the rental car company! More

by Mmmurray5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert manzano
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May 17, 2024 -

Newport Lexus responded

We're delighted to learn about your positive experience and the great assistance provided by Robert! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 15, 2024

Great Service, we trust Our service advisor. It’s a great feeling that our Lexus is maintained and kept in good running condition. Thank you Mr. Joseph Wilchex for all the care and expertise More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
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May 17, 2024 -

Newport Lexus responded

You had a great experience with Mr. Joseph at Newport Lexus. It's wonderful to hear that you trust him and appreciate the care and expertise he provides in maintaining your Lexus. Thank you for choosing us!

Helpful
May 14, 2024

Vance Remmey was extremely helpful and patient through the entire process. He walked me through different options and explained everything to me. I had a really good experience at this dealership thanks t More

by Sheidamaghsoud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vance Remmey
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May 17, 2024 -

Newport Lexus responded

Congratulations on your new vehicle! We're thrilled that Vance provided you with a helpful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 14, 2024

Kevin did a great job of Communicating with me on my Cars issue and resolved the. Matter quickly. He is very effective in his role ! Enjoyed working with him More

by Ed Shriber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mahjoob
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May 17, 2024 -

Newport Lexus responded

Congratulations on your new vehicle! We're thrilled that Kevin provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 14, 2024

I live in Pasadena. I purchase my 2018 Lexus GS & always take my car for service. The service advisor kept me updated throughout. My car was service in a timely man More

by arecolon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
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May 17, 2024 -

Newport Lexus responded

You had a positive experience with Newport Lexus! Keeping customers informed and providing timely service are important aspects of customer satisfaction, and it's great to hear that we excelled in these areas during your visit. Thank you for recommending Newport Lexus for car service needs.

Helpful
May 14, 2024

I visited here 5/11/24 for routine maintenance. Received great customer service from Kevin. Service dept improved alot since my last visit a few months ago. More

by lurspi
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 17, 2024 -

Newport Lexus responded

We're delighted to learn about your positive experience and the great assistance provided by Kevin! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
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