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Newport Lexus

Newport Beach, CA

Overview
Reviews
4.9
1,724 Reviews
Call Dealership (949) 477-7107
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3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,724 reviews

May 04, 2024

Great attention to customer needs while also being efficient and very thorough. Also waiting area is comfortably pleasant and if needed they’re very accommodating with loaner vehicles. More

by NX N8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
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May 03, 2024

The service rep (Joey W. ) is the biggest reason I drive 30 miles to this dealership. I like having someone I can depend on to take care of the service needs of my vehicles an More

by feliciaforeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
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May 01, 2024

Great quick service. Joey is amazing to work with and kept me well informed throughout the process More

by Sarahfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
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May 02, 2024 -

Newport Lexus responded

It's fantastic to hear that you had a great experience and that Joey provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
May 01, 2024

The service was excellent and scheduling an appointment was very easy. Joey is fantastic, highly professional, and treats customers with kindness and courtesy. He ensures I am informed in a timely manner, More

by dyzang
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
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May 03, 2024 -

Newport Lexus responded

That's fantastic! We're thrilled to hear that you had an excellent service experience and that scheduling an appointment was easy for you. It's great to know that Joey provided you with such fantastic and professional service, ensuring you were informed promptly and delivering high-quality service.

Helpful
April 30, 2024

Excellent service . very courteous and professional service agent Mr Robert Receptionist also very prompt and responsible More

by renalmedical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
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Apr 30, 2024 -

renalmedical responded

Excellent service agent Good , pleasant and courteous individual Would like to have his services on my all car service needs

Apr 30, 2024 -

Newport Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Helpful
April 30, 2024

Excellent sales Zaheed Khakoo very happy with the experience x x x x x x More

by matthewdlynes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaheed khakoo
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May 02, 2024 -

Newport Lexus responded

Congratulations on your new vehicle! We are thrilled that Zaheed provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
April 27, 2024

Albert is an excellent service coordinator. I always have an easy and efficient service appointment at lexus Newport. More

by HT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lara
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Apr 30, 2024 -

Newport Lexus responded

It's fantastic to hear that you had a great experience and that Albert provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 27, 2024

Always great professional service. Kevin was easy to work with and is very professional and knowledgeable. More

by Jucp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Apr 30, 2024 -

Newport Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 27, 2024

My Service Advisor Peter Perez is the most helpful on letting me know if other services needed to be done. All in a text too! I saw what was needed and signed and approved immediately! No wasting time f More

by katherineann.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The intake service team!, Peter Perez
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Apr 30, 2024 -

Newport Lexus responded

It's fantastic to hear that you had a great experience and that Peter provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 27, 2024

The service at Newport Lexus was excellent. We would highly recommend to friends and family. More

by Jminalab
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kary Thomas
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Apr 30, 2024 -

Newport Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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