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Napleton's Valley Hyundai

Aurora, IL

4.7
2,562 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,562 reviews

April 24, 2024

This is the service expected of Hyundai. Faiz and Alex were both fantastic. Thank you very much. More

by SRM
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Faiz and Alex
April 22, 2024

Had fun chatting and working with Faiz Mirza to buy my Hyundai Tucson. Great experience! More

by joesatucci
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Faiz Mirza
Apr 24, 2024 -

Napleton's Valley Hyundai responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

April 21, 2024

Excellent dealership with helpful staff,specially Vasilyi was very helpful. I would definitely recommend him. More

by Miro
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Vasilyi
Apr 23, 2024 -

Napleton's Valley Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Our team is available should you require any extra help.

April 20, 2024

I just went for a oil change ADAM GILLIAN help me,He answer all of my questions that I had about my car .. very good guy.. More

by dtrevino427
Service Price Transparency
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Yes
Employees Worked With
Not there anymore
Apr 21, 2024 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

April 18, 2024

Service advisor, Eddie, was prompt in addressing the oil consumption issue my 2018 Sonata was facing. After all the tests engine replacement was approved and replaced. Loaner car was provided when the car w More

by Venkata Singampalli
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Service department, Edwin Dumas
Apr 20, 2024 -

Napleton's Valley Hyundai responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!

April 15, 2024

Comfortable waiting area! Car was done right at the time I was told it would be - a little early, even. More

by PENANDPAGE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Deb Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike and Oscar in Service
Apr 17, 2024 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

April 05, 2024

G o o d s e r v i c e, a n d v e r y More

by Techpatel1331
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Deb Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiza mirza
Apr 06, 2024 -

Napleton's Valley Hyundai responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 30, 2024

Very impressive inventory of both new and used Genesis. Biggest I have seen in this area. More

by tortuosity
Recommend Dealer
Yes
Employees Worked With
Dave Kuehn
Apr 01, 2024 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear our staff took such great care of you. We hope we can continue to be of service to you down the road!

March 24, 2024

Faiz Mira was very helpful and knowledgeable. He took time for all questions. Actually everyone at the dealership was awesome. More

by kommrt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deb Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Napleton's Valley Hyundai responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 20, 2024

Fair, courteous, respectful of our time. Well pleased with the offer made to buy our car. More

by Nestor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Batoul Hamad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Napleton's Valley Hyundai responded

Hi Nestor, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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