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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
1,120 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1305 Mountain Ave

Monrovia, CA

91016

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Showing 1,120 reviews

May 01, 2024

This dealership was outstanding. It was easy to access. I have special needs and I was brought a comfortable chair. Irving and Alberto assisted us in my transaction for a 2023 Pac More

by freedom4lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irvin Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review! We're thrilled to know how pleased you were with the support provided to you by Irvin and Alberto. Congrats on the new Pacifica! Best wishes for awesome travels, from the whole team at Monrovia CDJR!

Helpful
May 01, 2024

Mario Soto provided excellent service, this is my third car being purchased with his expertise, thoroughness and guidance. Will be returning and continue sending family and friends. Thank you Mario for mak More

by jandaluz20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Soto
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May 01, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for honoring us with your patronage over the years. We're so pleased Mario continues to serve you well whenever you're in the market for something new. Congrats on the new ride, and best wishes for amazing travels, from everyone at Monrovia CDJR!

Helpful
April 30, 2024

Fred always takes great care of me. Came in for an oil change and it was done before I finished breakfast at the nearby Denny's. More

by Todd L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzael
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May 01, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Todd, thanks for taking the time to review your service experience! We're happy Fred got you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

Helpful
April 30, 2024

The service was excellent and they negotiated with me well. They worked with number I had in mind More

by Leosmalibu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with top-notch service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels!

Helpful
April 30, 2024

They broke a part an a simple tire rotation and would not take accountability and were going to make me pay twice as much as the original quote to cover it. I ended up taking it elsewhere to fix the job. More

by taylorcostin10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac
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Apr 30, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience with us. We understand the frustration of unexpected issues arising, especially when it comes to additional costs. If you're open to it, please get in touch with me to discuss anything that needs more clarification. We're always here to help and we truly appreciate your feedback. Tony Walker Service Manager Monrovia CDJR twalker@monroviacdjr.com

Helpful
April 30, 2024

Anthony helped us out with getting a new car. Definitely recommend this dealership if you’re in the area. More

by Juan.Ugarte125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Juan, thank you for your positive review and recommendation! We are so appreciative of the opportunity to work with you, and we are glad that Anthony provided you with 5-star service. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

Helpful
April 30, 2024

The staff worked with me and worked with my numbers. It was a great experience More

by Leosmalibu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We are happy to hear that our team provided you with a top-notch experience! It is our pleasure to assist you in any way possible. We thank you for your positive review and we hope for an opportunity to work with you again!

Helpful
April 29, 2024

Isaac and Tony were just great to work with. Professional, quick and completed before it was promised. More

by hardwooddeckingdeals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac, Tony
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Apr 30, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We are happy to hear that Isaac and Tony got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
April 29, 2024

Promptly greeted upon arrival Service performed on time. Cost was as quoted. Javier Gonzalez was friendly and handled all paperwork efficiently. He focused well on customer service. I will ask for his a More

by jadret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Apr 30, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this positive review! Offering quality and efficient service is so important to us, and we are glad that Javier provided you with nothing less. He will be delighted to know how confident you are in his efforts. We look forward to continue serving you and your automotive needs with our best care in your visits to come!

Helpful
April 29, 2024

Thank you to Isaac Borquez who was courteous and supportive during my whole experience with Monrovia Jeep. He made a long day comfortable for me. Great customer service and knowledge. More

by GONZRAF13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
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Apr 30, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We work extremely hard to ensure that our guests are comfortable with their visit, and we are glad that Isaac took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

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