Mississauga Toyota

I’ve leased three RAV4 Hybrids from Mississauga Toyota over the past 9 years and was preparing to buy a fourth — until my recent service experience. This spring, I noticed a significant drop in fuel ef over the past 9 years and was preparing to buy a fourth — until my recent service experience. This spring, I noticed a significant drop in fuel efficiency on my 2022 RAV4 Hybrid. When I called the service department, I was told by Albert that my mileage was “normal” and similar to his own. I followed up with a detailed email to the service manager requesting diagnostics — but received no response at all. I then took the vehicle to another Toyota dealership, where they performed a throttle body and EFI system cleaning. The issue was immediately resolved, and fuel economy returned to normal — confirming there was a clear and demonstrable cause. While I’m still happy with my RAV4 and plan to stick with Toyota, I’ve lost confidence in Mississauga Toyota’s service support and will be purchasing my next vehicle from a different dealership. More

Been a loyal customer for a few years and for the most part the dealership experience was decent. Easy to book service appointments, average wait times, but the main reason you buy a Toyota is for its rel part the dealership experience was decent. Easy to book service appointments, average wait times, but the main reason you buy a Toyota is for its reliability and dependability. No issues there. I’ve been hyped about the RAV4 Prime since it was announced. Had a $1000.00 deposit on the vehicle early on but quickly realized it was going to be a while before I was able to get one. Purchased a 2021 RAV4 Gas model in the meantime. Fast forward to October 2024 when I finally got the call that the Prime was coming in (3 years later). Salesman called when the vehicle came off the truck. On delivery day, I noticed a minor dent with a crease in it. Must have happened during PDI or in the showroom. Unfortunately I did not want to pay $70k+ for a brand new vehicle with a dent. Sales person offered a repair solution but did not want to go down that route. I asked for another vehicle and walked away from the deal. Got notified shortly after that the dealership did not want to order another vehicle, nor do business with me in the future. I was refunded my deposit and left in shock. Dealership must have taken it personally. Not once during this did the sales manager and/or owner apologize for the mistake. I guess this is how they do business. If you want to buy a vehicle from this dealership, I would personally look elsewhere unless you don't mind customer service like this and please do a good visual inspection of any vehicle before you take delivery. More

My 2014 Toyota Matrix has received excellent service since I purchased it in 2014 and is still running beautifully thanks to the superb and knowledgeable staff. This car has only ever had maintenance s since I purchased it in 2014 and is still running beautifully thanks to the superb and knowledgeable staff. This car has only ever had maintenance service regularly…no major issues. A great car and a great service team. More

They spelled my name wrong but courteous service advisors, paid more than expected welcome to 2023. advisors, paid more than expected welcome to 2023. More