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Mike Johnson's Hickory Toyota
Hickory, NC
950 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 950 reviews
May 05, 2024
Do not hesitate purchasing from this dealer! Ashton Holt worked with me remotely on the price and made the in-store purchase very streamlined and easy. Ashton Holt worked with me remotely on the price and made the in-store purchase very streamlined and easy. More
by Sterling S.
Employees Worked With
Ashton Holt
Helpful May 03, 2024
Outstanding service department! I purchased my 2023 Tacoma last year, and have brought it in for its various service checks. Each time I’ve arrived, Cindy the service rep was ther I purchased my 2023 Tacoma last year, and have brought it in for its various service checks. Each time I’ve arrived, Cindy the service rep was there and checked me in quickly, and professionally. Yesterday, I had an interior (seat repair issue), and the repair was running late. She checked on me every half hour, purchased lunch for me at the cafe, (since the repair was taking longer than anticipated), and offered a loaner, which I didn’t need. The repair was flawless, and having owned many vehicles in my 70 years of existence, I have NEVER been treated as well as this automobile company. Cindy should be applauded, as well as all of the service department members. And yes…I will buy my next car from Mike Johnson’s Toyota, and will advise friends to check them out for their future purchases or repairs. Regards, Randy Dobbins, Col, USAF, Ret More
by Rdobbins66
Employees Worked With
Cindy Bolton
April 27, 2024
Love this Toyota Dealership. Fast, friendly and honest service. Never have any issues yet. Took my SUV yesterday to get running boards installed, Aaron Little kept me informed ab Fast, friendly and honest service. Never have any issues yet. Took my SUV yesterday to get running boards installed, Aaron Little kept me informed about the work the whole time my suv was there. Also, I had to ask them to give a courtesy ride back home. At the last minutes. No problem they said. Highly recommend this dealership to anyone wanting to get a new vehicle. Toyota will last you a long time. More
by jbzuke
Employees Worked With
Hunter Eckhoff and Aaron Little
April 25, 2024
Friendly service and very quick. Car was kept very clean. Love that you get text updates about what is going on and very generous waiting area. No complaints! Car was kept very clean. Love that you get text updates about what is going on and very generous waiting area. No complaints! More
by kvncutz
Employees Worked With
Brandi French, Marcia Arnold, Nicolette Reed
April 24, 2024
Service department associate needs to disclose costs of different services before work is initiated. Example, I would not pay $20 for rotation of tires because where I bought tires, that company will rota different services before work is initiated. Example, I would not pay $20 for rotation of tires because where I bought tires, that company will rotate tires for free. More
by Danny Yount
Employees Worked With
Service associate
April 21, 2024
Service rep was very helpful and the service time was quick. He took the time to talk to me and answer any questions or concerns that I may have had. Will definitely be bringing my 4Runner back here for quick. He took the time to talk to me and answer any questions or concerns that I may have had. Will definitely be bringing my 4Runner back here for my service needs. More
by David
Employees Worked With
TJ Hudnall
April 19, 2024
Great service dealing with service advisor Aaron Little getting my new Toyota Venza serviced. Aaron has taken a lot of time explaining the entertainment/navigation system and helped to set it up exactly as getting my new Toyota Venza serviced. Aaron has taken a lot of time explaining the entertainment/navigation system and helped to set it up exactly as wanted More
by jonridings
Employees Worked With
Aaron Little
