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Mike Johnson's Hickory Toyota

Hickory, NC

4.8
952 Reviews

435 U.S. Highway 70 SE

Hickory, NC

28602

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Showing 952 reviews

May 18, 2024

Excellent service from the beginning to the end! ! We weren’t expecting to buy a vehicle that day, but with the outstanding help and guidance from sales associate, James Koerner, we left with a Highl More

by Conleys4Christ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Koerner
May 10, 2024

When I got there my service guy was really nice and was quick to get my car back. Loved the service and will definitely be going back to get my car serviced there. More

by Meagan
Recommend Dealer
Yes
Employees Worked With
Tyler Stokes
May 13, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for the great review Meagan!

May 05, 2024

Do not hesitate purchasing from this dealer! Ashton Holt worked with me remotely on the price and made the in-store purchase very streamlined and easy. More

by Sterling S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Holt
May 13, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review Sterling! We appreciate your business!

May 03, 2024

Outstanding service department! I purchased my 2023 Tacoma last year, and have brought it in for its various service checks. Each time I’ve arrived, Cindy the service rep was ther More

by Rdobbins66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Bolton
May 13, 2024 -

Mike Johnson's Hickory Toyota responded

Wow, thank you for such a wonderful review Randy! We're so glad that Cindy gave you such a great experience. We look forward to helping you again in the future for all things Toyota! Thank you for your service sir. Take care.

May 03, 2024

Car was in and out within the promised time frame. Express oil change parking area is very small. No problem but crowded. More

by garryh454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service assistant manager
May 13, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for taking the time to leave us a review! We appreciate you business!

May 02, 2024

JR was great. He was professional and friendly. My recall item was handled promptly, I will be back when needed. More

by Dmw51515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR in service bay
May 02, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for the great review, we appreciate you business! See you next time!

April 29, 2024

on time very polite and respectful informed me of what was done.very good place More

by drg2662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept asst manager
Apr 30, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for the 5-Star review!

April 27, 2024

Love this Toyota Dealership. Fast, friendly and honest service. Never have any issues yet. Took my SUV yesterday to get running boards installed, Aaron Little kept me informed ab More

by jbzuke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Eckhoff and Aaron Little
Apr 30, 2024 -

Mike Johnson's Hickory Toyota responded

We're so glad you had such a great experience with Aaron and our dealership! We appreciate your business!

April 25, 2024

Friendly service and very quick. Car was kept very clean. Love that you get text updates about what is going on and very generous waiting area. No complaints! More

by kvncutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi French, Marcia Arnold, Nicolette Reed
Apr 25, 2024 -

Mike Johnson's Hickory Toyota responded

Thanks for taking the time to leave such a great review! We appreciate your business!

April 24, 2024

Service department associate needs to disclose costs of different services before work is initiated. Example, I would not pay $20 for rotation of tires because where I bought tires, that company will rota More

by Danny Yount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate
Apr 25, 2024 -

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue, Danny. Please reach out to Andy Lawhon, our General Manager at 828.443.1531 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

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