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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,606 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,606 Reviews of Mercedes-Benz of the Woodlands - Service Center
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June 02, 2024
Service done in a timely manner and with the utmost professionalism. Juan and the team that work and service the vans do a great job and keep customer satisfaction as job #1. professionalism. Juan and the team that work and service the vans do a great job and keep customer satisfaction as job #1. More
by regard-kin.0c
Employees Worked With
Juan Renteria
Helpful June 02, 2024
Used Mercedes Benz of the Woodlands several time for work on two of my Mercedes. Always superb service and Gaston Reyes is an excellent service receptionist to deal with, who is very knowledgeable, helpful on two of my Mercedes. Always superb service and Gaston Reyes is an excellent service receptionist to deal with, who is very knowledgeable, helpful and also a very nice guy. More
by Mick R
Employees Worked With
June 01, 2024
This is the best dealership in Texas. MBOTW can’t be beat!!! I drive over an hour to use their service dept. MBOTW can’t be beat!!! I drive over an hour to use their service dept. More
by TexitNow.org
May 31, 2024
Superb dealership! After sales support is terrific. My Sprinter service coordinator, Juan, is outstanding. He is highly knowledgeable, punctual, courteous, and takes ti After sales support is terrific. My Sprinter service coordinator, Juan, is outstanding. He is highly knowledgeable, punctual, courteous, and takes time to answer my questions. The dealership's customer waiting area is worthy of emulation by others. It has a nicely appointed HDTV room and a self-service lounge that is generously stocked with a variety of complimentary coffees, beverages, snacks, and ice cream. You can count on First-Class service. More
by poppy
Employees Worked With
Juan - Sprinter Service
May 28, 2024
Customer Service was great. Jack in service department kept in communication with me from start to finish. They treated me in my old Mercedes as if I had just bought a million Jack in service department kept in communication with me from start to finish. They treated me in my old Mercedes as if I had just bought a million dollar car with them. I appreciate the professionalism. More
by sidney
Employees Worked With
Jack
May 18, 2024
Katherine Stern is the best salesperson I have worked with in a long time. She really cares about you and your needs. After you purchase your car she is still there for you. I couldn't be more pleased. G with in a long time. She really cares about you and your needs. After you purchase your car she is still there for you. I couldn't be more pleased. Good work Katherine and see you for the next purchase. More
by Mylilpookie7
Employees Worked With
May 17, 2024
Professional and efficient as always. Thank you for providing loaners during a time when other dealers are not. MB of the Woodlands is still the best in Houston. They usually have the bes Thank you for providing loaners during a time when other dealers are not. MB of the Woodlands is still the best in Houston. They usually have the best specs, best prices and THE BEST customer service. More
by AuthorDCS
