Mercedes-Benz of Wilsonville
Wilsonville, OR
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Joe at Wilsonville Mercedes is very good at his job. Not only did he give me great service but he also took time out of his busy schedule to sit in my new car and explain a few things to me. He is a gre Not only did he give me great service but he also took time out of his busy schedule to sit in my new car and explain a few things to me. He is a great listener, kind, attentive and someone who I feel confident will always give me great service. He most importantly gave me updates on my car. I wholeheartedly say thank you Joe! More
Sarah Quinonez, service advisor, made the process of repairs on my vehicle smooth and easy for me. The service she provided went above and beyond! Her professionalism, communication and genuine care was repairs on my vehicle smooth and easy for me. The service she provided went above and beyond! Her professionalism, communication and genuine care was excellent. With Sarah, I did’t feel like just a customer, I was valued and supported. More
The showroom and office area was clean , attractive and welcoming . I was met and welcomed immediately by a prompt and polite young lady upon entering and was directed to the salesman that I had communicat welcoming . I was met and welcomed immediately by a prompt and polite young lady upon entering and was directed to the salesman that I had communicated with by phone earlier. More
First time at Wilsonville Mercedes and Sarah was great to work with. I had used another dealership and learned through Sarah they did not do what they said they did and she made everything right. Thank you! work with. I had used another dealership and learned through Sarah they did not do what they said they did and she made everything right. Thank you! More
Our service techs have been great. Kyle, the financial rep has done a good job trying to help us with a warranty refund. The salesman who helped us with our recent purchase did a grea Kyle, the financial rep has done a good job trying to help us with a warranty refund. The salesman who helped us with our recent purchase did a great job. You need to fix the rest of your customer service. Your general phone service is lacking. No return phone calls. Your email service as well. No response. Took 4 months to resolve an issue. It got resolved by going into the dealership and having a face to face conversation. Not good More