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Mercedes-Benz of Wilsonville

Wilsonville, OR

4.5
684 Reviews

25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 684 reviews

April 27, 2024

Visit was fast and professional. Rebecca is very friendly and upfront on the cost.. thx More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in service
April 19, 2024

First time at Wilsonville Mercedes and Sarah was great to work with. I had used another dealership and learned through Sarah they did not do what they said they did and she made everything right. Thank you! More

by theaustinsb10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Q
Apr 19, 2024 -

Mercedes-Benz of Wilsonville responded

We're glad to know that Sarah was able to assist you and make things right during your first visit with us at Mercedes-Benz of Wilsonville. We appreciate the feedback, thank you!

April 19, 2024

The service department is always attentive, timely, and their communication is superb. I appreciate the friendly and professional service. More

by tina.moullet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 19, 2024 -

Mercedes-Benz of Wilsonville responded

Tina, we're glad to know our service department at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville met your expectations. Thanks for appreciating their efforts!

April 18, 2024

Kind, professional, honest and knowledgeable employees who believe in customer satisfaction. When you walk in every is willing to help. Hard to find these days. More

by Gk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moein
Apr 18, 2024 -

Mercedes-Benz of Wilsonville responded

We're so glad to know that our team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville made a positive impression on you. We truly believe in customer satisfaction and are happy it shows! Thanks for the review, we appreciate your support.

April 18, 2024

Our service techs have been great. Kyle, the financial rep has done a good job trying to help us with a warranty refund. The salesman who helped us with our recent purchase did a grea More

by jltspoe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Names not listed
Apr 18, 2024 -

Mercedes-Benz of Wilsonville responded

We appreciate your feedback and are glad to know our service techs, Kyle, and the sales team were able to assist you effectively. We're sorry for any inconvenience caused by delayed responses via phone or email - we'll definitely work on improving that aspect of our customer service at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville. Thanks again for bringing this issue to light!

April 18, 2024

Great dealer experience. Easy getting an appointment and no hassles when brought in vehicle. They were finished sooner than expected. More

by WIlliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca in service
Apr 19, 2024 -

Mercedes-Benz of Wilsonville responded

William, we're glad to know your experience at Mercedes-Benz of Wilsonville was smooth and efficient. We appreciate the positive feedback!

April 18, 2024

Great service as always. Bree was fantastic and was very communicative. Thank you will continue working with Mercedes Benz of Wilsonville More

by Michaelmelgar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
Apr 18, 2024 -

Mercedes-Benz of Wilsonville responded

Michael, we're glad to know you had a great experience with Bree at Mercedes-Benz of Wilsonville. We appreciate your loyalty and look forward to assisting you in the future!

April 16, 2024

Exceptional service throughout the process. Seemed like they really cared. No problems whatsoever.simply a class act. More

by Jimboor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
Apr 16, 2024 -

Mercedes-Benz of Wilsonville responded

Jimboor, we're delighted to know you had an exceptional experience at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville. We strive for top-notch service and it's great to see that reflected in your visit!

April 16, 2024

Professional & Prompt communication is number one! Friendly staff !! Joe Selander was very helpful with all my questions! More

by Clem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Selander
Apr 16, 2024 -

Mercedes-Benz of Wilsonville responded

Clem, we're delighted to know that Joe and our team at Mercedes-Benz of Wilsonville & Sprinter provided you with prompt and professional service. Thanks for your kind words!

April 06, 2024

Sarah Q provides outstanding customer service. Loaner program is efficient and service items performed correctly and efficiently. More

by Oldmanjhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Q
Apr 08, 2024 -

Mercedes-Benz of Wilsonville responded

We're glad to know that Sarah and our loaner program met your expectations at Mercedes-Benz of Wilsonville. We strive for efficiency and top-notch service, so it's great to see we hit the mark with you!

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