Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Workmanship
Service Time
Service Communication
458 Reviews of Mercedes-Benz of Salem - Service Center
Sort by
May 23, 2024
The customer lounge chairs are uncomfortable for a 3-4 hour appointment. Otherwise, it’s fine! hour appointment. Otherwise, it’s fine! More
by ANNAMOSSER
Verified CustomerEmployees Worked With
Helpful May 23, 2024
Quality work, good price, nice people, knowledgeable technicians. I was so happy I learned more about how my car works. And, I have had it 2.5yrs. I switched to Salem Mercedes for my service on car a technicians. I was so happy I learned more about how my car works. And, I have had it 2.5yrs. I switched to Salem Mercedes for my service on car and sprinter van. More
by JTruesdell
Employees Worked With
May 23, 2024
they were able to squeeze me in on short notice to repair the wheel speed sensor on my sprinter. Great customer service completed in a timely manner repair the wheel speed sensor on my sprinter. Great customer service completed in a timely manner More
by CROUCHERS
Employees Worked With
May 22, 2024
Got back to me quickly and certified that my van’s AC system was working corrctly. system was working corrctly. More
by RYANLEIN
Employees Worked With
May 22, 2024
Came in for a recall item. They were able to take care of it immediately. They were friendly and answered all of my questions. They were able to take care of it immediately. They were friendly and answered all of my questions. More
by hobiep
Employees Worked With
May 17, 2024
They are great kept me informed on all what was going on, explained everything. Great customer service. explained everything. Great customer service. More
by dogger44
May 17, 2024
Fast, efficient service! Personable interaction! Work completed as scheduled. Comfortable, well stocked waiting room area! Personable interaction! Work completed as scheduled. Comfortable, well stocked waiting room area! More
by DAGOS56
Employees Worked With
May 17, 2024
Customer Service from reception to Shuttle was excellent. I spoke to the service advisor when I dropped off my car, about scheduling for another time to get a lube oil & filter along with a tube up done, but I spoke to the service advisor when I dropped off my car, about scheduling for another time to get a lube oil & filter along with a tube up done, but for some reason that never happened. It felt rushed, but he mentioned they were busy so some grace there. Everything else was handled well. More
by ANNAMNEET
Employees Worked With
